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Software Engineering Architect - Commerce
role at
Salesforce . Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isnt a buzzwordits a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level?up your career at the company leading workforce transformation in the agentic era? Youre in the right place! Agentforce is the future of AI, and you are the future of Salesforce. At
Salesforce Commerce Cloud , we are transforming the way the worlds leading brands engage with their shoppersunifying data, intelligence, and experiences across every channel. As part of this evolution, were re?architecting our platform around
Composable APIs
and
AI?native extensibility
to power the next decade of enterprise commerce. We are seeking a
Backend Commerce Architect
with deep expertise in
Identity, APIs, and Developer Experience (DX)
to lead the architectural evolution of Commerce Clouds backend platform. This role will define the patterns, frameworks, and reference implementations that make our APIs secure, consistent, and delightful to build. Powering headless storefronts, agentic shopping experiences, and cross?cloud integrations at global scale. As a senior technical leader, youll collaborate across
Core, Data Cloud, Service, and Platform Engineering
to deliver a unified developer platform for commerceone thats composable, scalable, and seamlessly integrated into the Salesforce Customer 360. In this role, you will Shape the next generation of Commerce Cloud APIs and Identity systems that power Salesforces unified commerce vision. Drive the convergence of B2C, B2B, OMS, and POS through consistent data and identity architecture. Define the API and developer experience foundation that accelerates adoption of headless and agentic commerce. Play a key role in modernizing Commerce Cloud into an AI?native, composable, developer?first platform that sets the industry standard for trust, extensibility, and performance.
Responsibilities
Lead the backend architecture for Identity, API, and Developer Experience domains within Commerce Cloud. Define the frameworks and principles that guide how our services are built, secured, and extended. Define the next?generation SCAPI and MCP architecture, including schema governance, versioning strategy, performance SLAs, and extensibility patterns across shopper, merchant, and platform APIs. Drive Identity unification across Commerce Cloud and Salesforce Core including authentication (OAuth2, OpenID Connect, JWT), authorization, token lifecycle, tenant isolation, and hybrid identity use cases. Partner with the Core Identity and Data Cloud teams to ensure a consistent shopper identity model across clouds, enabling a single source of truth (Unified Shopper Profile) for personalization, marketing, and service. Architect the API lifecycle and DX tooling, including OpenAPI 3.0 specs, typed clients, SDK generation, API catalogs, and CI/CD?based API deployment pipelines to improve developer productivity and consistency. Partner with Developer Experience, CLI, and SDK teams to evolve the end?to?end developer workflow: discovery ? build ? test ? deploy ? monitor. Ensure API and service reliability at global scale through modern caching, rate limiting, circuit breaking, and edge?based delivery patterns. Collaborate with cross?cloud architects to align data contracts, eventing, and platform services (e.g., Event Bus, Data Graph, API Gateway). Provide architectural leadership and mentorship to backend teams, ensuring strong design patterns, testability, and maintainability. Drive a culture of simplicity, security, and operational excellencehelping Commerce Cloud deliver trusted, composable, and high?performance services.
Qualifications
15+ years of backend software development and architecture experience, including 5+ years designing distributed, multi?tenant SaaS systems. Deep technical expertise in Identity and Access Management (IAM)OAuth2, OpenID Connect, JWT, SAML, and service?to?service authentication. Proven experience architecting and scaling API?first platformsREST, GraphQL, or gRPCincluding schema governance and API lifecycle management. Experience with SCAPI?style frameworks (e.g., CommerceTools, Shopify Hydrogen APIs, or Salesforce MCP) and API gateway patterns (Apigee, Kong, etc.). Hands?on experience with developer productivity and SDK frameworkscode generation, client libraries, and API documentation automation. Strong background in data modeling, caching, and service performance optimization using technologies such as Redis, Kafka, Postgres, or equivalent. Deep understanding of Salesforce architecture or comparable large?scale enterprise systemsparticularly around Core Identity, Data Cloud, and Customer 360. Exceptional communication and cross?functional collaboration skillsable to influence product and engineering strategy across multiple orgs. Passion for mentoring, architectural rigor, and improving the developer experience for thousands of internal and external developers.
Unleash Your Potential
When you join Salesforce, youll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, well bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine whats possiblefor yourself, for AI, and the world. Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non?discrimination with all employees and applicants for employment. The policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. Recruiting, hiring, and promotion decisions are fair and based on merit. This policy applies to compensation, benefits, training, assessment, discipline, termination, and everything in between. The company respects your rights in the workplace; you may contact the HR office to confirm your jurisdiction for non?discrimination. Fair Chance Ordinance: The company will consider for employment qualified applicants with arrest and conviction records as required by law. For Washington?based roles, the base salary range is $230,700 to $351,800. For California-based roles, the range is $251,900 to $384,100. For Massachusetts-based roles, the range is $230,700 to $351,800. Compensation is based on location, experience, and role. Benefits include medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and a stock purchasing program. Link to detailed benefits information: https://www.salesforcebenefits.com. #J-18808-Ljbffr
Languages
- English
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