case manager

About Company:

Minnie Hamilton Health System is a Federally Qualified Health Center (FQHC) providing comprehensive, vertically integrated healthcare services to rural communities across West Virginia. With locations in Grantsville, Glenville, Arnoldsburg, and Coplin Health in Elizabeth, and as an affiliate of Vandalia Health, our system includes a critical access hospital, community health center, school-based health center sites, a nursing home unit, a swing bed unit, oral health care, rural health clinics, and 340B pharmacy services. We continue to evolve to meet the needs of our region, offering high-quality care in a setting surrounded by nature, outdoor recreation, and Dark Skies stargazing. At Minnie Hamilton, we're proud to be a trusted healthcare partner, committed to improving lives and strengthening our community. Come join our team and see for yourself

About the Role:

The Case Manager plays a pivotal role in coordinating and delivering comprehensive support services to individuals and families in need, ensuring their well-being and stability. This position involves assessing client needs, developing personalized care plans, and facilitating access to appropriate resources and services within the community. The Case Manager acts as a liaison between clients, healthcare providers, social service agencies, and other stakeholders to promote effective communication and continuity of care. By addressing crisis situations and advocating for clients, the Case Manager helps to resolve conflicts and barriers that may impede progress. Ultimately, this role aims to empower clients to achieve improved mental health, social functioning, and overall quality of life through tailored intervention and ongoing support.

Minimum Qualifications:

• Bachelor's degree in Social Work, Human Services, Psychology, or a related field.
• At least two years of experience in case management or social services.
• Knowledge of mental health issues, crisis intervention techniques, and community resources.
• Strong communication and interpersonal skills to effectively engage with clients and multidisciplinary teams.
• Ability to manage multiple cases simultaneously while maintaining attention to detail and confidentiality.

Preferred Qualifications:

• Master's degree in Social Work (MSW) or related discipline.
• Certification in Case Management (CCM) or equivalent credential.
• Experience working with child welfare systems and program development.
• Familiarity with electronic health records (EHR) and case management software.
• Training in conflict resolution and trauma-informed care approaches.

Responsibilities:

• Conduct comprehensive assessments of clients' social, emotional, and health needs to develop individualized case plans.
• Coordinate and monitor services such as mental health counseling, crisis intervention, housing assistance, and healthcare referrals.
• Collaborate with multidisciplinary teams including healthcare providers, social workers, and community organizations to ensure integrated care delivery.
• Advocate on behalf of clients to secure necessary resources and support, including navigating complex systems such as child welfare and human services.
• Develop and implement discharge plans for clients transitioning from institutional care to community-based settings.
• Provide crisis intervention and conflict resolution to address immediate client needs and stabilize situations.
• Maintain detailed documentation and case records in compliance with organizational policies and regulatory requirements.
• Participate in program development initiatives to improve service delivery and client outcomes.

Skills:

The required skills such as case management, social services, and crisis intervention are essential for assessing client needs and coordinating appropriate care plans on a daily basis. Mental health knowledge and human services expertise enable the Case Manager to understand complex client situations and provide effective support. Skills in discharge planning and child welfare are applied to ensure smooth transitions and safeguard vulnerable populations. Conflict resolution abilities are critical when addressing client crises and facilitating positive outcomes. Program development skills contribute to enhancing service delivery and adapting interventions to meet evolving community needs.