System Implementation Project Manager

**MUST RESIDE IN SAINT LOUIS,  MO/IN OFFICE POSITION**

About the Company:

RapidFire Safety & Security is a leading provider of fire life safety and security solutions, earning customer trust by delivering exceptional value through strategic acquisitions, allowing us to drive organic growth in every market through the excellence of our teammates.

Position Overview:

The Systems Implementation Project Manager plays a critical role in leading the successful planning, execution, and delivery of enterprise system implementations across acquired branch operations, including NetSuite ERP, field service management modules, and other integrated business applications. This position requires a strategic thinker who can effectively collaborate with cross-functional teams to understand business needs, evaluate options, and facilitate the delivery of high-quality technology solutions. The ideal candidate will excel in managing complex, multi-site implementations while ensuring projects are delivered on time, within budget, and aligned with organizational objectives.

· Lead end-to-end NetSuite implementation projects for branch acquisitions, including new

implementations, system enhancements, integrations, and migrations from legacy ERP/CRM/FSM systems

· Develop comprehensive project plans utilizing industry best practices, including work breakdown structures {WBS), resource allocation strategies, and realistic timelines with clear milestones

· Manage multiple concurrent projects of varying size and complexity across different branch locations simultaneously

· Utilize NetSuite project management tools and templates to standardize delivery and maintain consistency across implementations

· Establish and monitor project KPIs, budgets, and quality metrics to ensure successful delivery outcomes

· Define and drive end-user business requirements and systems goals through collaborative discovery sessions

· Effectively negotiate project scope and timelines with business leaders to achieve high-value outcomes while managing expectations

· Facilitate internal collaboration across teams including employees, contractors, and external partners throughout the project lifecycle

· Communicate project status, risks, and issues to stakeholders at all levels, including C-suite executives

· Manage change management processes to ensure smooth adoption and minimize business disruption

· Assist in gathering, validating, and documenting branch process and system data where applicable to support migration from existing ERP/CRM/FSM platforms

· Oversee and coordinate data cleansing, mapping, and migration activities performed by technical teams to ensure data integrity in NetSuite

· Coordinate integration testing between NetSuite and other business systems to ensure seamless functionality

· Partner with IT and technical teams to develop and execute legacy system sunset strategies with minimal operational impact

· Proactively identify potential blockers and develop creative solutions to keep projects on track

· Conduct comprehensive risk assessments and develop mitigation strategies for each project phase

· Quickly assess situations, identify gaps, and present viable solutions to complex challenges

· Monitor project health using real-time dashboards and analytics to enable data-driven decision making