Product & Project Manager

MedGEO is an early-stage health-tech startup that has validated product-market fit and is now gearing up to scale its customer base. This is a high-impact opportunity to join at a pivotal moment, where your work will directly shape the product, customer experience, and internal and external processes as we grow.

This role will require some travel to customer sites the first year, within the first month, travel to Los Angeles for a week is also required for onboarding.

Role Overview

MedGEO is seeking a Product & Project Manager with 3+ years of experience in health-tech software and or medical devices to lead both product development and project execution across customer-facing initiatives.

This role blends strategic product thinking with strong project management execution. You will partner closely with Sales, Engineering, Customer Success, and Implementation teams, acting as a bridge between customers and internal stakeholders to ensure successful delivery and adoption of MedGEO's solutions.

Key Responsibilities

Product Management

• Define and own product features from discovery through delivery, aligned with MedGEO's roadmap and business objectives

• Translate customer needs, regulatory requirements, and market insights into clear product requirements, user stories, and acceptance criteria

• Maintain and prioritize the product backlog using Jira

• Partner with engineering to plan sprints, releases, and ongoing product improvements

• Track product success using defined metrics and customer feedback

Project Management

• Lead cross-functional projects from initiation through launch, managing scope, timelines, dependencies, and risks

• Develop and maintain detailed project plans, milestones, and delivery schedules

• Use project management tools (e.g., Jira, Confluence, or similar) to track progress and ensure transparency

• Identify and proactively resolve blockers, escalating risks when necessary

• Provide clear status updates to leadership, internal teams, and customers

Customer-Facing & Cross-Functional Collaboration

• Serve as a key customer-facing contact during discovery, implementation, and post-launch phases

• Collaborate with Sales on pre-sales discovery, solution alignment, and customer handoffs

• Work closely with Customer Success to support onboarding, adoption, and long-term satisfaction

• Partner with Implementation teams to ensure smooth deployments and timely delivery

• Communicate effectively across teams using Slack and other collaboration tools

Qualifications

Required

• 3+ years of experience in product management, project management, or a hybrid role within health-tech or healthcare software

• Hands-on experience using Jira for backlog management, sprint planning, and issue tracking

• Strong project management skills, including planning, prioritization, risk management, and stakeholder communication

• Experience working with Slack or similar collaboration tools in cross-functional environments

• Familiarity with Agile/Scrum methodologies

• Excellent written and verbal communication skills

Preferred

• Experience supporting Sales, Customer Success, and Implementation teams

• Familiarity with healthcare compliance standards (HIPAA, security best practices, interoperability)

• PMP, Scrum Product Owner, or similar certifications (a plus, not required)

What Success Looks Like

• Product features and projects are delivered on time, within scope, and aligned with customer needs

• Customers have a positive, well-coordinated experience from sales through implementation and adoption

• Internal teams are aligned through clear documentation, communication, and planning

• Product decisions are informed by customer feedback and business impact

Why Join MedGEO

• Opportunity to build meaningful health-tech solutions

• High-impact role with visibility across product, sales, and delivery teams

• Collaborative, fast-growing environment

• Career growth as MedGEO scales

Job Types: Full-time, Contract

Pay: $80, $130,000.00 per year

Benefits:

• Health insurance

Application Question(s):

• Are you able to travel to Los Angeles in January for onboarding? Should you need to travel to a customer site, are you able to?

Education:

• Bachelor's (Required)

Experience:

• Healthcare IT: 3 years (Preferred)
• Software project management: 3 years (Required)
• Product management: 3 years (Required)
• Startup : 3 years (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: Remote