Service Administrator

Job Overview
We are seeking a highly organized and professional Service Administrator to join our team. This role is essential in managing daily office operations, supporting customer service, and ensuring smooth administrative workflows. The ideal candidate will possess strong computer literacy, excellent communication skills, and experience in office management or clerical roles. The Service Administrator will serve as the first point of contact for clients and internal teams, providing exceptional support and maintaining efficient office procedures.

Responsibilities

• Perform data entry, filing, and document proofreading to ensure accuracy and organization of records
• Support customer service efforts by addressing inquiries via phone, email, with excellent phone etiquette and customer support skills
• Utilize Business Central for basic bookkeeping tasks such as invoicing and expense tracking
• Maintain organizational efficiency through effective time management and prioritization of tasks
• Provide personal assistant support to executives or team members when required

Qualifications

• Proven experience in office management, clerical work, or administrative roles; previous work in Automotive or Mechanical repair business
• Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, data entry, and office software applications
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
• Exceptional communication skills both verbal and written.
• Experience with Microsoft / BC Business Central or bookkeeping software is preferred
• Demonstrated customer service expertise with professional phone etiquette and client interaction skills
• Ability to handle confidential information discreetly and maintain professionalism at all times
• Prior experience in handling multi-line phone systems and calendar management is desirable

Pay: $ $27.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person