Technical Documentation and Training Content Developer
GE Healthcare
- United States
- United States
About
Technical Project Leader - Multi Vendor Operations (Training & Technical Documentation)
The Technical Project Leader (TPL) develops technical training programs and service documentation for GE HealthCare's Multi Vendor (MV) service portfolio across all imaging modalities (CT, MR, NM, PET, UL, XR). This role acts as the technical communications expert for MV Operations and plays a key part in elevating field readiness, improving service quality, and ensuring access to accurate, high quality technical content.
Job Description
Technical Project Leader - Multi-Vendor Operations (Training & Technical Documentation)
Key responsibilities/essential functions include:
Develop multi-vendor technical training programs, hyperlinked service manuals (ePSTs), and other supporting documentation.
Partner with the Capability Program Manager to scope work, build project plans, and meet delivery timelines.
Collaborate with technical Subject Matter Experts (SMEs) to produce clear, accurate, high-quality technical content.
Review, edit, and modernize existing documentation to meet current technical and audience requirements.
Create, convert, and maintain documents in Adobe FrameMaker and Adobe PDF, ensuring proper structure and linkage.
Capture and edit digital media (photos, video) and incorporate it into training and documentation.
Produce flowcharts, logic diagrams, simple line art, and screen captures for use in technical packages.
Provide support to field directors, Installed Base teams, and engineering partners as needed.
Required Experience:
BA/BS degree or equivalent experience.
4+ years of experience in technical documentation or training development, including hands-on experience with Adobe FrameMaker.
Experience working with and developing content for content management systems (HTML/XML) such as Astoria or Adobe Experience Manager (AEM).
Experience supporting and creating training/documentation for field service, installed base, or technical operations teams.
Excellent communication, presentation, organization, and multi-tasking abilities.
Experience working within ISO quality management guidelines.
Desired Qualifications
Previous GE HealthCare or healthcare technology experience.
Strong product knowledge of medical imaging equipment or complex electro-mechanical systems. Modality experience (CT, MR, NM, PET, UL, XR) strongly preferred.
Master's degree in Adult Education, Business, Clinical/Medical field, or related discipline.
Certifications in instructional design, project management, and/or technical communication.
Management, program, or project leadership experience.
Candidate ideally located in Wisconsin or within reasonable commute to Milwaukee.
We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided:
No
Languages
- English
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