Front Office Assistant

SAN ANTONIO De PADUA CHURCH, ANAHEIM, CA

DATE: 1/29/2026 Approved by: David Zlaket, Business Manager Becki Krupsky, Office/HR Mgr.

POSITION TITLE: Front Office Assistant

DEPARTMENT: Parish Office

FLSA STATUS: Non- Exempt $18-$25.00 per hour

WORKING HOURS: Monday thru Friday (not to exceed 20 hours a week)

Evenings and Weekends as Assigned

REPORTS TO: Office Manager

PRIMARY PURPOSE: Greets, welcomes and directs visitors. Provides general information and services to people calling or visiting the parish. Supports facilitation of events by providing keys for room assistance. Provides general office support for Parish staff as assigned by the Office Manager or other supervisors.

QUALIFICATIONS & EXPERIENCE:

:

• High School Diploma or GED.
• Courteous and professional, with strong communication and organizational skills.
• Ability to accurately communicate information regarding various organizations and functions.
• Good verbal and written skills.
• Ability to work independently.
• Skilled in operating technology, scanners/copy machine/working with personal computers and keyboarding. Word, Excel, and Outlook
• Two years office experience, preferably in a Church environment.
• Knowledge of the Church program and the principles and teachings of the Catholic Faith.

EQUIPMENT OPERATED: Multi-line telephone, computer, copier(s), paper shredder, postage machine, adding machine, doors, lights, etc.

ESSENTIAL FUNCTIONS:

· Welcomes visitors.

· Answering incoming calls directs calls to appropriate staff personnel.

· Check all front office voice mail messages.

· Obtains name(s) of visitor(s) and determines purpose of visit.

· Notify the appropriate department of visitor's arrival and ask visitor to remain in reception area until staff arrives to escort to appropriate area.

· Responds to inquiries on a wide variety of topics, both on the telephone and in person.

· Assists parishioners requesting Mass intentions and receiving payments for various services/programs. Record amount given in the mass book. .

· Enter all Sacramental information into appropriate books. Ensuring that all is entered by the end of the work week that the sacrament took place.

· Maintains a strict level of confidentiality.

· Assists in add entering new parishioners and weekly tithing entires.

· Supports room assistance, providing and recording the check-in/out and return of room keys.

· Add sick and deceased to names to petitions (information must be obtained from immediate family members)

· Prepare and mail any correspondences requested by the Pastor/Parochial Vicar/Business/Office Manager or as assigned.

· Attend staff meetings if required.

· Assist clergy and administrative staff and religious education departments as needed. Assist Business Manager and Office Manager with tasks as assigned.

· Performs other work-related duties, as assigned.

· Assist with any needed funeral/wedding rehearsals/baptism intake and certificates.

FRONT OFFICE REQUIREMENTS:

· Clock in and out using ADP Work Force Now – ensuring to clock in/out as close to start/end work schedule. (9am – 5:00pm).

· Open the front office on time/close on time.

· Submit time off request at least two weeks in advance and use the ADP portal to record time away from office.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

Typical Working Conditions:

Typical office environment.

Equipment Used:

Basic computer equipment, keyboard, mouse, telephone, copier, facsimile, calculator and paper shredder.

Essential Physical Tasks:

Communicate, move, remain stationary, reach, occasionally carry materials as needed weighing up to 30 lbs.

Pay: $ $25.00 per hour

Work Location: In person