Client Value Executive

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What We'll Bring
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

This position will act as the primary day-to-day client manager for an important set of Financial Services clients that leverage TransUnions's range of identity-driven Fraud, Risk, Compliance and Communications solutions. The individual will primarily be accountable for protecting and retaining a large base of existing client revenue through ongoing collaboration with their clients and various internal departments to ensure overall client satisfaction and return on investment in TransUnion solutions. Additionally, the Client Value Executive is expected to work closely with cross-functional internal teams to develop trusted, consultative, and mutually beneficial client relationships that lead to incremental upsell and cross-sell opportunities within their existing client base.

What You'll Bring

• Minimum of 5 years' experience supporting consultative solutions in a highly technical, complex, and fast-paced selling environment leveraging consultative sales acumen.
• Strong work ethic and a demonstrated track record of retaining and growing a client base of $20M+.
• Experience managing the entire sales cycle, from identifying a need, to developing the solution with a measurable value prop, to closing the deal and seeing it through to implementation.
• Excellent interpersonal, customer relationship management, and organizational skills desired. Project Management skills a plus.
• Fluent in negotiating complex agreements and communicating technical concepts.
• Strong face-to-face and virtual presentation and meeting facilitation skills.
• Intellectual curiosity, attention to detail, high energy, drive to win, and an ability to multitask and work creatively to resolve client issues.
• Ability to champion new ideas, initiate change, think "outside of the box," and drive innovation.
• Ability to unite internal teams for effective and logical problem solving.
• Proficient in Salesforce, financial reporting tools, PowerPoint, Excel, Word, and virtual meeting software (Teams, Zoom, etc.).
• Fraud experience is a major plus
• Telecommunications Data experience is a major plus

Impact You'll Make

• Proactively manage a large and strategic base of existing Financial Services clients, supporting day-to-day customer relationships.
• Responsible for defending existing revenue within assigned