CRM Integration Architect III

ServiceNow Integration Architect

Location:
 Remote within Wisconsin (must be current Wisconsin Resident)

Contract Duration:
 Through 4/30/26 (extensions possible)

Pay Rate:
 $55-62/hour

Interview:
 Microsoft Teams

Role Overview

Lead 
ServiceNow implementation
projects, bridging 
business stakeholders
 and 
technical teams.
 Ensure requirements are clear, configurations follow best practices, and solutions deliver measurable 
process improvements.

Key Responsibilities

• Gather and translate 
  business requirements
   into
  functional specifications.
• Configure 
  ServiceNow
  using 
  out-of-box tools
   (forms, workflows, approvals).
• Coordinate
  testing, UAT,
   and deployment activities.
• Collaborate with developers and architects for scalable solutions.
• Support 
  change manageme
  nt and 
  user adoption.

Must Have: (8+ years)

• ServiceNow implementation and configuration experience
  .
• Multiple module deployments (
  Incident, Problem, Change, CMDB, Knowledge, Service Catalog, Discovery
  ).
• Expertise in 
  ITOM, integrations, automations
  , and 
  CSDM
  .
• Strong understanding of 
  ServiceNow best practices
   and
  ITIL frameworks.

Nice To Have

• Agile/Scrum
   experience.
• ServiceNow certifications (
  CSA, Implementation Specialist
  ).
• ITIL Foundation
   or higher.
• Ability to interact with 
  senior leadershi
  p and provide 
  technical guidance.

Peoplelink LLC, a leader in the staffing industry for the past 33 years, continues our vision of 'linking' communities through employment.  TeamSoft's dedication to the safety, health & well-being of our associates, clients and communities remains our #1 priority. TeamSoft is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization.