Front Office Assistant

The ideal candidate has reliable transportation, is available in the hours of 7:00a - 7:00p Monday through Friday, and can be flexible to travel to all locations.

Integrity prides themselves in having an exceptional staff that has provided award winning care to the Central Texas community for over 20 years. Our front office team is crucial to the patient experience and cultivating a positive environment for a patient's healing journey. We are growing and eager to build our team. We encourage YOU to join us

Responsibilities

• Greet and assist patients at the front desk, ensuring a welcoming environment.
• Manage patient records and maintain confidentiality in compliance with HIPAA regulations.
• Handle multi-line phone systems, directing calls and addressing inquiries efficiently.
• Schedule appointments and coordinate with medical staff to optimize patient flow.
• Provide administrative support, including filing and managing medical records, while ensuring accurate documentation.
• Deliver exceptional patient service, addressing concerns and facilitating a smooth office experience.

Qualifications
- Medical administrative support experience
- Patient service skills
- Office experience, particularly at the front desk
- Knowledge of Raintree and other medical office systems
- Familiarity with HIPAA regulations
- Understanding of medical terminology
- Proficiency in handling medical records
- Experience with multi-line phone systems
- Ability to work in a fast-paced environment

Job Type: Full-time

Pay: From $12.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Referral program
• Vision insurance

Work Location: In person