Platform Associate

At Yuma, we are on a mission to drive positive economic and societal change by revolutionizing the way the world connects through decentralized intelligence. Yuma exists to champion development on Bittensor, an ecosystem that empowers brilliant minds and democratizes access to advanced computing and intelligence.  Together we are cultivating a space where innovation thrives, ideas are rewarded, and cutting-edge technology becomes accessible to everyone.

As a proud subsidiary of DCG, a global investor, builder, and incubator, we have the backing and resources to empower the next generation of visionaries. Our role is clear: to support and nurture transformative teams at the critical early stages of development. By removing barriers and providing the tools needed to succeed, we're ensuring that the AI revolution is not just for a select few but for the visionaries shaping our shared future.

About the Role

The Platform Associate will partner closely with the Director of Program Management to execute and expand the value‑added services provided to teams participating in the Yuma Subnet Accelerator. This cross‑functional, relationship‑driven role supports founders, engineering teams, community members, and internal stakeholders.

The ideal candidate is organized, detail‑oriented, proactive, and highly personable, with a passion for helping teams succeed. You'll be responsible for coordinating support across marketing and communications, community access, engineering, and operations — while ensuring all activities are tracked, measured, and communicated clearly.

Location: Stamford, CT
In office: 3 days / week

Responsibilities

• Coordinate marketing and amplification support for subnet teams — ensuring content, announcements, and promotional requests are organized, tracked, and executed effectively.
• Maintain and distribute standardized support documentation, FAQs, templates, and playbooks to streamline routine subnet interactions.
• Manage timely communication with subnet teams, responding to emails promptly and maintaining a professional, clear line of support.
• Facilitate investor, partner, and community introductions by maintaining organized contact lists and driving timely strategic outreach.
• Connect subnet teams with relevant Yuma engineers to address technical questions, resolve blockers, and support product development.
• Build trust and rapport with founders, serving as their primary point of contact for platform resources.
• Assist subnet teams in accessing curated vendor deals and proactively identify, evaluate, and onboard new vendors to expand the marketplace.
• Track all value‑added service activities, ensuring each interaction is logged, measurable, and demonstrates partnership value.
• Produce monthly internal platform support updates summarizing activities, key metrics, outcomes, and upcoming priorities.
• Leverage agentic workflows and automation opportunities to drive greater efficiency and productivity.

Qualifications

• Bachelor's degree in Business, Product Management, or equivalent practical experience.
• 1–3 years of experience in program operations, customer success, platform management, or similar functions.
• Strong project management and organizational skills with the ability to manage multiple concurrent workstreams.
• Excellent written and verbal communication skills with professional email etiquette and timely follow-through.
• People‑first mindset with ability to build trust and rapport across diverse stakeholders.
• Detail‑oriented, proactive, and reliable in execution.
• Comfortable thriving in fast‑paced, evolving environment.

Nice to Have

• Familiarity with HubSpot or similar CRM platforms.
• Experience with developer ecosystems or startup acceleration programs.
• Experience in blockchain, decentralized infrastructure, or AI technologies.
• Background in early-stage startups or fast-scaling technology environments.

WHAT WE OFFER:

• An opportunity to thrive in a dynamic, cutting-edge environment at a rapidly scaling company led by experienced industry leaders
• An innovative learning environment where you can immerse yourself in the latest technologies, contribute to building a transformative new industry, and make a meaningful impact.
• Competitive base salary, bonus and incentive compensation
• Unlimited PTO / Flexible time off - work with your leader to take time off when you need it
• Professional development budget with flexibility for personal and professional growth
• Outstanding health insurance for employee, partner and dependents
• Life insurance, short-term & long-term disability coverage
• 401K plan with company contribution
• Flexible spending programs for medical and dependent care

ABOUT YUMA:
At Yuma, our mission is to create positive economic and societal change by connecting transformative ideas to decentralized intelligence.

Yuma exists to support and encourage development on Bittensor – an ecosystem that rewards our brightest minds and opens access to advanced computing and intelligence. We support promising teams at critical early stages of development, enabling world changing innovations to get off the ground and ensuring the AI revolution is accessible to the next generation of visionaries shaping our world.

Yuma is a subsidiary of DCG, a global investor, builder and incubator.

Yuma is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Disclaimer
The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.