Deployment Technician – Project Analyst

Minnesota - Customer Support

Hollstadt Overview

Hollstadt Consulting is a management and technology consulting firm dedicated to placing professionals at engagements where they will excel. When you work with us, you'll work with a refreshingly real company led and staffed by seasoned experts who are also down-to-earth, good people. We're committed to treating you with respect and helping you achieve your career aspirations.

Since 1990, Hollstadt has been a trusted partner to more than 150 domestic and global companies and has successfully completed over 3,000 projects. Our continued growth has created challenging and rewarding opportunities for accomplished IT and Business Consultants. Hollstadt Consulting is an equal opportunity employer including disability/veteran.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Hollstadt Consulting and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel at any time.

Job Description

Role: Deployment Tech – Project Analyst

Location: Onsite in Bloomington, MN (5 days a week)

Duration: 6-9 months

Rate: $20.79/hour W2

JOB SUMMARY

Our client is looking for a hands-on, self-motivated IT technician to join their team. This role will support their end users by deploying new hardware, assisting with Windows 11 migrations, and helping execute IT projects across metro-area locations.

The right candidate enjoys working independently, solving problems on the fly, and getting devices into the hands of users with minimal disruption. This is a great opportunity for someone early in their IT career who's looking to gain enterprise-level experience.

RELATIONSHIPS

Supervisory – Assistant Director, Client Services

Organizational – Frequent contact with staff, business departments, and IT technical teams

External Business – Infrequent contact with vendors.

JOB DUTIES

• Imaging and deploying laptops and desktops using SCCM.
• Installing and configuring software, including reinstallation of licensed applications on replacement devices.
• Supporting Windows 10 to Windows 11 migrations using a combination of SCCM and Autopatch.
• Troubleshooting login issues, driver problems, and peripheral malfunctions using tools like Dell Command Update, Windows Update, and manual driver installs.
• Assisting customers in navigating the basics of Windows 11, SharePoint, Teams, and how to use our self-service tools in ServiceNow.
• Updating asset records in ServiceNow and helping to retire old equipment from our systems.
• Following documented processes and offering suggestions when you see room for improvement.
• Supporting Operational and Capital project rollouts and refresh efforts across all locations.
• Installing large format displays, headless computer systems, or automation systems in Airline or passenger-facing environments
• Partnering with the IT team, Airside, Landside, and Public Safety departments to deploy standard hardware configurations for Operating or Capital efforts.
• Other duties as required by the Supervisor, Project Leader, or Senior Client Services Analyst.

COMPETENCIES

Senior Level Individual Contributor (SRIC) Competencies

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous Improvement
• Ensures Accountability – Holding self and others accountable to meet commitments
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Values Differences - Recognizing the value that different perspectives and cultures bring to an organization
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Courage - Stepping up to address difficult issues, saying what needs to be said
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
• Situational Adaptability – Adapting approach and demeanor in real time to match the shifting demands of different situations
• Self-Development – Actively seeking new ways to grow and be challenged using both formal and informal development channels

MINIMUM REQUIREMENTS

• 1–3 years of experience in IT support, hardware deployment, or a related role.
• Comfortable with SCCM, Windows 10/11, and Microsoft 365 (Outlook, Teams, Excel, Word).
• Experience with ServiceNow or other ITSM tools for asset tracking and updates.
• Able to work independently and manage your time across multiple sites.
• Strong communication skills—you'll be working directly with end users.
• Valid driver's license and reliable transportation to travel between facilities.
• Ability to lift 25-50 lbs. on occasion.
• Sitting and standing for long periods of time.
• Ability to work in dusty and dimly lit spaces for hours at a time.

DESIRABLE REQUIREMENTS

• Experience with Windows 11 migration or refresh projects.
• Familiarity with BrightSign, media players, or headless computer upgrades.
• Exposure to working in a regulated environment.
• Knowledge of Power BI or PowerPoint.
• Recent grads or former interns looking to grow in an enterprise IT environment are encouraged to apply.

Work Environment

This is a fully onsite role. You'll be working at various locations throughout the Twin Cities metro area. Standard business hours apply, but some flexibility may be needed depending on project timelines. Business Casual attire required.

Benefits + Perks

Comprehensive Benefit Plan

Hollstadt offers medical, dental, vision, life insurance, short-term disability, long-term disability, paid sick leave, and retirement benefits to eligible employees. With three different medical plans to choose from, you can enroll in the coverage you need from individual to family, or anywhere in between

Remarketing Process

Hollstadt is based on retention and relationships. We get to know your strengths and career wishes throughout your assignment and then start remarket discussions 6-8 weeks prior to your end date. By being proactive, we are able to keep your down time between assignments as short as possible, unless you choose otherwise.

Professional Development

Hollstadt offers on-demand training through our consultant portal. Trainings give our consultants the continuing education they need to excel on their projects. Many of our courses apply towards continuing education credits and we have an entire training hub dedicated to upskilling in Artificial Intelligence (AI).

401k + Matching

One popular benefit is our 401(k) match on the first 4% of your contributions. Hollstadt wants to help you reach your long-term financial goals and understands that planning for your future is critical. Consultants also have access to support from a Financial Advisor.

Bonus Opportunities

We appreciate and reward loyalty. Join Hollstadt, stay for 5 years, and we'll give you a $5,000 Longevity Award bonus Additionally, we know great talent knows other great talent. If you are on contract with Hollstadt and refer one of your connections who gets placed, we'll pay you $1,000

Ongoing Support & Networking

We have made a significant investment in building a support program for our consultant team - so you never have to feel like you are going it alone. We also have a Consultant Coach program which acts like a 'work buddy' to provide a safe ear for questions or concerns at your client site.