Operations Director

JOB SUMMARY:

The Operations Director is the third highest ranked active position in the FT Reynolds Company. The position is responsible for execution at store level of the company's policies, procedures and strategic efforts to support the growth and achieve the goals initiated by the Board of Directors. Primary among these are meeting targets of sales, gross margin, and labor goals. Other responsibilities include: Training and troubleshooting of store and department operations; working closely under the Chief Operations Officer and implementing retail operations' initiatives in the areas of point of sale systems, staffing and scheduling, merchandising and store maintenance; providing leadership throughout stores; and working to achieve compliance within stores of all operational programs.

ESSENTIAL JOB DUTIES:

• Overseeing the management and leadership of the stores. Teach, coach, and develop store directors and department managers by holding them accountable to maintain standards within the stores.
• Responsible for understanding and utilizing company financial reports. Assist in setting store goals and maintaining compliance with state and federal regulations.
• Responsible for identifying need and initiating training where needed at store level and carrying out company disciplinary procedure when needed.
• Perform other related duties as assigned or requested by the CEO and COO.

NOTE: The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of the Operations Director. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

MINIMUM QUALIFICATIONS:

KNOWLEDGE, SKILLS, ABILITY, EXCELLENT WORK ETHIC AND A TENACIOUS DESIRE TO SUCCEED

A College degree is preferred but not required. Experience in retail grocery store management. Must have financial statement acumen. Be sales and profit driven. Strong interpersonal skills with a competitive spirit to reach company and personal goals, and be results driven. Proficient in record keeping.

- OR -

an equivalent combination of relevant education and experience.

(FT Reynolds Company reserves the right to determine the equivalencies of education and experience.)

Must always be aware of the sensitive nature of HR information and never divulge confidential and sensitive information. Excellent communication and motivational. Proven leadership ability and able to create/support a strong progressive team environment.

Note: Management reserves the right to require specific training for this position. However, depending upon the type and quality of prior work experience, some exchanges can be made between training and experience.

DECISION MAKING/PROBLEM SOLVING:

Must exhibit proficiency, consistency, and accuracy of facts in disseminating information to store teams. Expected to solve problems relating to team member issues and support decisions made. Must be "fair, firm and consistent" in all instances with sensitivity to each individual situation.

WORKING CONDITIONS OF THIS POSITION:

• Frequent regular and local travel to all four retail stores.
• Frequent out-of-town travel to other locations key to the company's system.
• Work in the office on non-travelling days.

REPORTING RELATIONSHIPS:

Immediate supervisor: Chief Operations Officer and Chief Executive Officer.

Subordinates: Store Directors, Store Department Managers and Store Operations Staff

This list of duties and responsibilities is not intended to be all-inclusive and it may be modified to include or exclude other duties or responsibilities as management deems necessary

FT Reynolds offers a competitive base salary based on experience and qualifications. FT Reynolds also offers full benefits and a performance-based bonus program.

Job Type: Full-time

Pay: $175,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Management: 5 years (Required)
• grocery retail: 5 years (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person