Office Manager

Office Manager | Full-Time Kent, CT (21 Bridge Street)

(Yes — we coordinate internationally. No — you don't need a passport stamp collection… but curiosity is required.)

Every vehicle that comes through our doors has already lived a life. Our work is making sure its next chapter starts clean, intentional, and in the right hands.

This role isn't "admin." It's stewardship. You're the person who holds the map — keeping the operation grounded, the process clean, and the client experience thoughtful from start to finish.

You'll keep paperwork right, logistics clear, and clients confident — and you'll catch the small stuff before it becomes a big problem. If you like precision, puzzle-solving, and being trusted with real responsibility, you'll feel at home here.

As MOTORIOT grows, you'll grow with it — learning how we operate, supporting our apparel brand, and helping shape how the business feels when someone walks in for the first time or the 50th.

What you'll actually be doingImport / Export (keeping it legal and on track)

• Track import/export paperwork from overseas to HQ in Kent, CT

• Coordinate with shipping/transport partners and overseas vendors

• Catch detail issues early to avoid delays

Registration + Client Guidance (talking normal to humans)

• Help clients understand DMV/registration steps clearly

• Communicate with clients clearly and consistently throughout the registration process

• Support plates + registration workflows (including VITU — we'll teach you)

• Register and issue plates for client vehicles through our online platform called VITU

• Provide steady updates and follow-through

Local Vendors & Services (keeping HQ running smoothly)

• Be the point person for essential services that keep HQ humming: utilities (electric, waste, oil/heat), Cintas (facility supplies & services), weekly cleaning service, banking relationships, and postal/shipping providers

• Support basic admin finance tasks like writing, logging, and tracking checks and cash transactions for approved vendors and services

• Handle outreach, set up accounts, troubleshoot issues, and maintain strong vendor relationships

• Make sure our cafe area is clean and stocked with food and beverage

• Look for upgrades as we grow — better vendors, smoother systems, fewer headaches

Storage Vehicles + Monthly Tracking

• Coordinate and track client vehicles stored with us (what's here, where it's parked, and status)

• Keep up with monthly storage rent: invoicing/reminders, tracking payments, and following up when needed

• Maintain a clean, up-to-date storage log so nothing slips through the cracks

Vehicles for Sale & Consignment

• Track all vehicles currently for sale and consignment in our internal tracker

• Keep statuses updated (available, sold, in progress)

• Coordinate with the team to make sure listings, client expectations, and vehicle status stay aligned

Client Experience & Apparel

• Help keep the shop experience dialed, from first visit to 50th

• Support our apparel/design side with organization and coordination

• Create bespoke wooden key tags for client builds

• Keep track of inventory, update online, and fulfill/ship orders

• Contribute to a consistent, welcoming, and warm client/guest experience

You're probably a fit if…

• You're organized and actually track things

• You like being guest-facing and helpful

• You're proactive, steady under pressure, and reliable

• You want real responsibility and room to grow

Bonus: Spanish is helpful, not required. You don't need to know everything on Day 1 — you learn fast and ask good questions.

Job Type: Full-time

Pay: $ $28.00 per hour

Expected hours: 40 per week

Work Location: In person