Operations Manager
- Allentown, Pennsylvania, United States
- Allentown, Pennsylvania, United States
About
We are seeking a results-driven Operations Manager to oversee field execution, subcontractor management, and on-site service delivery for Sentinel's treatment system installations and service projects. This high-visibility role will report directly to the President and serve as the operational lead from pre-bid planning through final job completion. The ideal candidate will have strong experience in water treatment fieldwork, subcontractor oversight, and safety leadership—and be comfortable traveling nationally to project sites.
ResponsibilitiesPre-Bid & Proposal Support:
- Attend pre-bid meetings, site walks, and client briefings as Sentinel's operational representative
- Review scopes of work with Business Development, Engineering, and Product teams
- Provide input on labor, equipment, logistics, and operational risk in support of proposals
Field Operations & Project Execution:
- Oversee field installation of polymer and steel vessels, pilot treatment units, and complete systems
- Manage on-site service work such as GAC/IX changeouts, commissioning, and troubleshooting
- Ensure projects meet all safety standards, timeline expectations, and Sentinel quality benchmarks
Subcontractor & Vendor Management:
- Select and manage subcontractors for mechanical, electrical, and civil scopes
- Coordinate service partners to meet project-specific requirements
- Verify subcontractor compliance with safety, schedule, and performance expectations
Operational Leadership & Continuous Improvement:
- Develop SOPs for installations, media changeouts, and maintenance services
- Implement process improvements across logistics, readiness, and field resourcing
- Track key performance indicators (KPIs), including job profitability, safety, and execution speed
Internal Collaboration:
- Partner with Engineering and Product Management to ensure field feedback drives improvements
- Coordinate with Business Development to support customer engagement and planning
- Communicate project status and risks directly with Sentinel leadership
- 5+ years in field operations, water treatment, construction management, or industrial equipment installation
- Demonstrated experience managing subcontractors and service crews
- Ability to travel nationally up to 70% based on project needs
- Strong communication and coordination skills in customer-facing environments
- Familiarity with reading technical drawings and managing site logistics
- Proven safety leadership on job sites
- Experience with GAC/IX changeouts, water treatment systems, or modular skids
- Previous pre-bid attendance and proposal collaboration
- Knowledge of polymer or steel pressure vessels, pilot systems, or environmental services
- OSHA 30 or other safety certifications
- Paid Holidays
- Medical / Dental / Vision coverage
- Health savings
Languages
- English
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