About
This role is responsible for delivering exceptional customer experiences through effective communication, problem-solving, and issue resolution. The ideal candidate will possess a strong ability to understand client needs, provide timely support, and maintain positive relationships.
The position involves responding to client inquiries, resolving complaints in a professional manner, creating freight bills as needed, answering phone calls efficiently, processing orders and requests accurately.
- Resolve client issues
- Create freight documents
- Answer calls ,'Manage customer accounts by updating information.
Languages
- English
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