Office Manager

4 2 Restore, LLC is seeking a committed, motivated, and compassionate individual to fill a contractual position as an Office Manager of the Psychiatric Rehabilitation Program (PRP) located in Windsor Mill, MD. The Office Manager will organize and coordinate office administration and procedures, to ensure organizational efficiency, effectiveness, and safety. The Office Manager is responsible for developing intra-office communication protocols, inventory control, management of client information, company information, scheduling services, and providing executive support with little or no supervision.

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below:

• Organize and coordinate office administration and procedures, to ensure organizational efficiency, effectiveness, and safety
• Responsible for developing intra-office communication protocols, inventory control, management of client information, company information, scheduling services and providing executive support with little or no supervision
• Answering incoming calls and ensuring client satisfaction during each call
• Be the point of contact for maintenance, mailing, shipping, supplies, equipment, bills, and errands
• Organize, schedule, and maintain meetings and appointments for management
• Maintain office policies as necessary
• Organize office operations and procedures
• Proficient in Microsoft Office 365 (OneDrive, Word, Excel)
• Proficient in Adobe Acrobat
• Maintain client spreadsheets and corresponding documentation
• Coordinate with IT on all office equipment
• Provide general support to visitors
• Manage executives' schedules, calendars, and appointments
• Assist with attending appointments/meetings with management
• Dictate notes from all meetings with management, including Monday night Staff meetings
• Make follow up calls from all appointments with management
• Schedule/Reschedule appointments/meetings for management
• Assist with marketing and all company events
• Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved, and that clerical functions are properly assigned and monitored
• Responsible for payroll for new and existing Staff
• Responsible for Human Resources
• Responsible for providing orientation and training to new/existing Staff
• Responsible for company files ensuring Medicaid/CARF/BHA/OIG compliance
• Make sure office is always clean/sanitized
• Take notes at weekly/monthly mandatory agency staff meetings

Requirements:

• Master's Degree in Education, Rehabilitation, or related field
• 2-yrs. of of Office/Administrative experience
• 2-yrs. of of Medical Billing experience
• Must submit to and pass Pre-employment Drug Screening
• Completed Criminal Background Check
• Completed CPR/First Aid training

Job Type: Full-time

Pay: $ $30.00 per hour

Education:

• Bachelor's (Required)

Experience:

• Customer service: 3 years (Required)
• MS Office 365: 3 years (Required)

Work Location: In person