Store Manager

Store Manager

Location:
Newport, RI

Industry:
Outdoor Apparel & Lifestyle Retail

Reports to:
Owner

About Big Weather Gear

Big Weather Gear provides high-quality premier active lifestyle brands to outdoor enthusiasts, staying steadfast in our commitment to delivering unparalleled products and exceptional customer experiences.  We have been operating our store in downtown Newport for over 40 years alongside our e-commmerce platform as well as delivering group solutions for corporate teams, business professionals, marinas, yacht owners, and more.

Position Overview

We are seeking an experienced, hands-on
Store Manager
to lead our outdoor apparel and lifestyle, brick and mortar store in Newport, RI. This role is ideal for a people-first leader who loves the outdoors and aims to create exceptional in-store experiences. The Store Manager is responsible for driving sales, building a strong team culture, and serving as a brand ambassador within the local community and visitor market.

This role requires a proven retail leader who thrives in a fast-paced, creative and collaborative environment.

Key Responsibilities

Leadership & Team Development

• Lead, recruit, train, develop, and retain a high-performing retail team that puts a focus on product education and consultative selling
• Foster an inclusive, positive, and accountable team culture
• Lead by example on the sales floor, setting standards for customer experience and engagement
• Adaptable, organized, and calm in high-volume seasonal periods
• Conduct regular performance check-ins and annual reviews

Sales & Customer Experience

• Deliver an exceptional, high-touch, authentic customer experience aligned with our outdoor lifestyle brands
• Drive sales through strong merchandising, product knowledge, and engaging with the clientele with a consultative style
• Partner with the owner to set and monitor sales goals; analyze metrics, and take action to improve performance
• Ensure consistent execution of brand standards and store presentation

Operations & Inventory Management

• Oversee day-to-day store operations, including scheduling and cash management
• Control expenses and labor while maintaining service standards
• Partner with Warehouse Manager to manage inventory receiving and replenishment,
• Manage loss prevention
• Maintain accurate inventory counts and support seasonal product transitions
• Ensure compliance with company policies

Visual Merchandising & Brand Storytelling

• Execute visual merchandising that reflects seasonal product stories and elevates the outdoor lifestyle
• Partner with leadership on store layouts, displays, and product flow
• Ensure the store is clean, organized, and inviting

Community & Local Engagement

• Act as a brand ambassador in the local community
• Build relationships with local organizations, outdoor groups, and neighboring businesses
• Support in-store events, brand activations, and community partnerships
• Engage both local customers and seasonal visitors with equal care and attention

Qualifications and Requirements

• 3-5+ years of retail store management experience (apparel preferred)
• Proven ability to drive sales, understand and manage store metrics
• Passion for lifestyle brands, culture-building, and customer experience
• Strong leadership, communication, attention to detail, and problem-solving skills
• Collaborative team player, able to work effectively with others
• Ability to work evenings, weekends, holidays, and peak tourist seasons
• Experience with POS systems, inventory management, and scheduling tools

What We Offer

• Competitive salary plus performance-based incentives
• Employee discounts on all of our outdoor and lifestyle brands
• Opportunities for growth within a dynamic and values-driven company
• A supportive, collaborative work environment rooted in community and adventure

Physical Requirements

• Physically able to perform floor leadership, merchandising, and inventory handling
• Ability to stand for extended periods
• Ability to lift up to 50 lbs
• Comfortable working on the sales floor in a fast-paced retail environment