HR Generalist

Human Resource Generalist

Reports To: HR Director

Position Summary

The HR Generalist is responsible for performing a wide range of human resources duties to support employees and management. This role serves as a key resource for employee relations, benefits administration, payroll support, reporting, compliance, and day-to-day HR operations. The HR Generalist reports directly to the HR Director and provides backup coverage to ensure continuity of HR services as needed.

Essential Duties and Responsibilities

Employee Relations

• Serve as a primary point of contact for employee questions, concerns, and HR-related matters
• Support employee engagement, performance management, and conflict resolution
• Assist with employee investigations and provide guidance on company policies and procedures
• Promote a positive, compliant, and respectful workplace culture

Benefits Administration

• Administer employee benefit programs including medical, dental, vision, life insurance, retirement plans, and voluntary benefits
• Coordinate open enrollment, benefit orientations, and employee education
• Act as a liaison between employees and benefit providers to resolve benefit-related issues
• Maintain accurate benefits records and ensure compliance with applicable laws and regulations

Payroll & HR Systems

• Maintain fluency in payroll systems to support accurate and timely payroll processing
• Coordinate with payroll vendors or internal teams to resolve payroll discrepancies
• Ensure employee data accuracy within HRIS and payroll systems
• Assist with payroll-related audits and reporting

Reporting & HR Administration

• Prepare and maintain monthly HR reports and key HR metrics
• Track and report on headcount, turnover, benefits usage, and other HR data
• Maintain personnel files in compliance with record retention and confidentiality requirements
• Support compliance with federal, state, and local employment laws

Uniform Oversight

• Manage the company uniform program, including ordering, inventory control, distribution, and replacement
• Ensure uniform policies are communicated and consistently applied
• Coordinate with vendors and internal departments to meet operational needs

General HR Support & Backup Coverage

• Assist with onboarding and offboarding processes
• Support HR policies, procedures, and department initiatives
• Provide backup coverage to the HR Director, supporting daily HR operations and serving as a secondary point of contact during absences or peak workload periods
• Participate in special HR projects as assigned

• Associate's degree in Human Resources, Business Administration, or a related field preferred, or equivalent HR experience
• 2–4 years of HR Generalist or related HR experience
• Working knowledge of employee relations, benefits administration, and payroll processes
• Payroll system experience and proficiency with HRIS platforms
• Strong organizational, communication, and problem-solving skills
• Ability to handle sensitive and confidential information with discretion