POS Technical SME

Job Summary:

We are seeking a highly skilled and proactive Point of Sale (POS) Technical Subject Matter Expert (SME) to support and enhance POS infrastructure. This role demands strong hands-on expertise in POS systems, vulnerability remediation, scripting, and specific security protocols. The ideal candidate will be instrumental in supporting Scout ISP, deploying remediations, and maintaining compliance with security standards.

-

Key Responsibilities:

• Serve as the onsite technical SME for POS systems, primarily supporting environments.

• Lead and execute vulnerability remediation efforts across POS platforms, ensuring alignment with security protocols.

• Collaborate with security teams to assess, report, and mitigate vulnerabilities.

• Support and maintain Scout ISP integration and ensure seamless data flow and compliance.

• Develop and deploy PowerShell scripts and other automation tools to support remediation and system health.

• Utilize BigFix for patch management, compliance reporting, and remediation deployment.

• Provide technical support and configuration expertise for Shiji, Oracle Simphony, and other POS systems.

• Document technical procedures, remediation actions, and system configurations.

• Troubleshoot and resolve complex POS issues in real-time, ensuring minimal disruption to operations.

• Participate in audits and ensure systems meet security and operational standards.

Required Skills & Qualifications:

• Proven experience as a POS Technical SME in enterprise environments.

• Strong hands-on experience with Shiji, Oracle Simphony, and other major POS platforms.

• Deep understanding of security protocols, vulnerability management, and compliance requirements.

• Proficiency in PowerShell scripting and automation for system administration and remediation.

• Experience with BigFix for endpoint management and patch deployment.

• Familiarity with Scout ISP and its role in POS infrastructure.

• Excellent problem-solving skills and ability to work independently in a fast-paced environment.

• Strong communication and documentation skills.

• Ability to work onsite and collaborate with cross-functional teams.

• Highly proficient with Excel. Operationally proficient with PowerPoint, and other office Tools.

Preferred Qualifications:

• Certifications in cybersecurity, POS systems, or scripting languages.

• Experience in hospitality or retail environments. Expertise for Shiji, Oracle Simphony, and other POS systems.

• Knowledge of PCI compliance and data protection standards.

Education Qualification:

• Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).