Front Desk Associate

About us

We are a professional, customer focusted hotel, with a fast paced environment Be a part of a great team at a fully renovated, extended stay hotel

Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and provide information about hotel services and amenities
- Handle guest requests and complaints promptly and effectively
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area

Requirements:
- Excellent phone etiquette and communication skills
- Strong guest service orientation with the ability to provide exceptional customer service
- Knowledge of hotel management systems and procedures
- Experience with night audit procedures is a plus
- Multilingual or bilingual skills are highly desirable
- Ability to handle guest relations in a professional manner
- Previous experience in the hotel or hospitality industry is preferred

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on organizational needs.

Job Types: Full-time, Part-time

Pay: $ $13.00 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person