Veterinary Receptionist

Do you love animals and enjoy connecting with people? We're looking for a friendly individual to be the welcoming face of our brand-new, privately owned veterinary clinic. As our front desk receptionist, you'll play a vital role in creating a positive first impression and delivering outstanding customer service to our clients—many of whom are passionate pet lovers just like you. While prior veterinary experience isn't required, a genuine love for animals, a cheerful attitude, and strong communication skills are a must. This is a great opportunity to be part of something new, contribute to a supportive team, and help build a client experience that's warm, personal, and stress-free from the very first hello.

We are looking for someone who is friendly, positive, takes initiative, a team player, able to mulit-task, punctual, adaptable to change, accountable, willing to teach others and share ideas, has excellent communication skills, professional and caring when dealing with patients/clients, and maintains a professional appearance and attitude.

Responsibilities and Duties:

• Demonstrate excellent customer service both in person and on the phone
• Take accurate messages and book appointments
• Review estimates with clients
• Discharge clients
• Explain charges
• Maintain medical records
• Communicate with other veterinary facilities
• Fill medications
• Assist with animal handling if needed

Key Qualities & Skills:

We're seeking someone who brings more than just a friendly smile to the front desk. The ideal candidate will:

• Be positive and enthusiastic about helping others
• Take initiative and demonstrate a proactive approach to tasks
• Thrive in a team-focused environment and be willing to support others
• Be adaptable to change as we develop our processes and protocols
• Exhibit excellent communication skills—both written and verbal
• Remain professional, calm, and caring when interacting with clients and patients
• Maintain a neat and professional appearance and demeanor
• Be punctual, reliable, and accountable in their role
• Be capable of multitasking and staying organized in a fast-paced setting
• Show a willingness to teach others, share ideas, and contribute to a collaborative workplace

Qualifications

• Experience in the veterinary field is preferred but not required for the right candidate.
• Customer service experience (1 year minimum).
• High school diploma.

Schedule

• Full-time position.
• 10-hour shifts.
• Willing to work Saturdays.

Benefits

• Salary range is $19-22/ hour, depending on experience.
• Closed on Wednesday and Sunday, but may open on Wednesday in the next 6 months.
• Paid holidays and vacation.
• Medical and Dental benefits.
• 401K.
• Discount on veterinary services.
• Uniform allowance.

Job Type: Full-time

Pay: $ $22.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off
• Uniform allowance

Work Location: In person