Administrative Assistant/Receptionist

AUSTIN SPECIAL CHICAGO

JOB OPENING

Position: Administrative Assistant & Receptionist

Details at a Glance:

• TIME COMMITMENT: Full Time, M-F, Hours: 8:30AM-4:30PM or 9:00AM-5:00PM.
• REQUIREMENTS: Associate's Degree or higher and at least 3 years of experience in office setting and administrative assistance. Pass background check.
• WAGE: Starts at $18/hr; negotiable depending on experience.
• BENEFITS: This is a full-time position with benefits, including FREE health insurance, generous PTO, including vacation, sick, personal time, and holidays.

Who We Are:

It is the mission of Austin Special Chicago to meet the needs of individuals with developmental and intellectual disabilities; to provide training and education so that they may have more fulfilled and enriched lives; and to assist their families to keep them in the community.

A 501c3 nonprofit licensed and funded by the Illinois Department of Human Services, Austin Special Chicago operates Community Day Services (CDS) and the Residential (CILA) Program. For more information about our history, please visit our website at .

Providing excellent quality services to individuals with intellectual and developmental disabilities and their families is at the heart of all we do at Austin Special. Our working environment is inclusive, collaborative, and client-focused. Whether you provide services directly to individuals or have administrative duties, you may develop a rewarding sense of fulfillment in knowing that these individuals and their families are receiving high-quality services and care.

We emphasize people-first language and pride ourselves on being an inclusive and diverse team of professionals. Austin Special is an Equal Opportunity Employer.

Who We Need:

We are seeking a self-motivated, highly organized, and detail-oriented team player to fulfill the Full-Time position as Administrative Assistant and Receptionist at our administrative office in the northwest side of Chicago (right off the Forest Glen Metra station). A compassionate and respectful attitude, especially for the individuals we serve and their disabilities, is a must.

What You'll Do:

As the Administrative Assistant you will work closely with and report directly to the Executive Director, as well as support other members of the leadership team, in a variety of areas including reception, general office and files maintenance, light bookkeeping, hiring/personnel support, and fundraising. These duties/responsibilities include but are not limited to:

• Reception/Administrative/Office:
• Ensure that all records and files within the scope of responsibility are properly safeguarded, kept confidential, kept current and accurate, and maintained in an organized and timely manner.
• Answer phones and greet visitors with a welcoming and helpful attitude; route phone calls and voicemails.
• Open and distribute mail.
• Maintain purchase order logs and other assistance to the Finance Dept.
• Maintain donors and members database and mailing lists.
• Assist the Executive Director in mailing thank you letters, fundraising appeals, and various memos.
• Assist the Executive Director in coordinating various meetings, including both public relations and internal admin affairs.
• Assist in other tasks and/or special projects as delegated by the Executive Director.

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• Hiring/Personnel:
• Post and monitor job openings and applications.
• Pre-screen applicants and schedule interviews for the Executive Director.
• Gather and process documents pertaining to the hiring and training of new staff.
• Prepare and continuously maintain personnel files for each new hire as well as established staff, to ensure certifications, credentials, trainings, and other requirements are kept up-to-date and accurate.

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• Fundraising:
• Significant assistance in the planning and coordination of fundraising events, including attendance and participation at events.
• Research and solicit donations, both in-kind and monetary.
• Maintain records and profiles of donors and sponsors, including clients/families, board members, businesses, and all other individual donors.
• Develop and recruit volunteer resources.
• Develop relevant public relations, marketing, and communications.

Qualifications:

• Pass background check.
• REQUIRED EXPERIENCE: At least 3 years of experience in office setting and administrative assistance.
• REQUIRED EDUCATION: Associate's Degree or higher.
• SKILLS:
• Independent and self-motivated, without a strong need for micro-managing.
• Able and willing to follow directions and ask questions.
• Effective interpersonal communication and people skills, both with patrons and fellow staff; strong customer service skills.
• Highly organized and detail-oriented.
• Basic computer skills, including word processing and spreadsheets.
• Experience in mail merging and other Excel skills strongly preferred.
• Experience in light bookkeeping strongly preferred.
• A compassionate and respectful attitude, especially for the individuals we serve and their disabilities.

Benefits/Compensation:

• WAGE: Starts at $18/hr; negotiable depending on experience.
• FREE health insurance.
• Generous PTO, including vacation, sick, personal time, and holidays.
• Other benefit offerings.

How to Apply:

Please email your resume to Thank you for your interest

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Health insurance
• Paid time off

Education:

• Associate (Required)

Work Location: In person