Clinical Outreach Representative

About Us

Emerald Psychiatry is an innovative outpatient mental health practice dedicated to bringing hope and healing to Ohio for over 10 years.

Why Join Us?

At Emerald Psychiatry, we believe in possibilities over barriers. Our focus is to empower patients throughout their mental health journey so they can reach their full potential. The Clinical Outreach Specialist plays a critical role in driving growth by developing and strengthening referral relationships throughout the Cincinnati and Dayton markets. This individual will be responsible for proactive outreach to local health systems, primary care offices, hospitals, and community providers. The ideal candidate is entrepreneurial, self-motivated, comfortable with cold calling, and passionate about advancing mental health care.

Key Responsibilities

• Proactively identify, contact, and build relationships with local health systems, physician practices, hospitals, and community organizations in the Cincinnati and Dayton geographies.
• Conduct consistent outbound outreach, including cold calls, emails, and in-person visits, to generate and grow referral partnerships
• Educate referral sources on outpatient psychiatry services, including medication management and therapy offerings, as well as TMS and Spravato.
• Maintain a strong understanding of our services, patient populations served, and referral workflows
• Track outreach activity, referral trends, and follow-up actions using CRM or internal tracking tools
• Collaborate closely with leadership, operations, and clinical teams to align business development efforts with organizational goals
• Represent the organization professionally at community events, networking opportunities, and local meetings
• Identify new growth opportunities and provide market insights to leadership

Qualifications & Relevant Experience

• Comfort and confidence with cold calling and proactive outreach
• Familiarity with outpatient psychiatry, behavioral health, or healthcare services strongly preferred
• Knowledge of healthcare referral processes and local health systems (Cinci/Dayton) is a plus
• Strong interpersonal and communication skills, with the ability to build trust-based relationships
• Highly self-motivated, organized, and able to work independently with minimal supervision
• Entrepreneurial mindset with a strong sense of ownership and accountability
• Passion for mental health and improving access to care in the community

Role Requirements:

• Minimum 2-3 years demonstrated experience in business development, sales, healthcare outreach, or relationship management
• Up to 75% travel (local Dayton and Cincinnati) for client onsite meetings

What We Offer

• Opportunity to make a meaningful impact in mental health care
• Collaborative, mission-driven team environment
• Competitive compensation with performance-based incentives
• Growth opportunities within our expanding organization

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings