Administrative Assistant/Intake Coordinator

About Us:
Alastar Family & Senior Home Care is a leading provider of Home Care services across New York City, Westchester, and Long Island. We specialize in quality, compassionate care through our Home Care, NHTD (Nursing Home Transition and Diversion), and TBI (Traumatic Brain Injury) programs. Join our dedicated team and play a vital role in delivering life-changing services to our community.

Position Overview:

We are seeking a highly organized and detail-oriented Administrative Assistant with a focus on Intake and HR Coordination to support our growing operations. This role is essential to ensuring smooth client onboarding, caregiver hiring processes, and daily administrative functions.

The ideal candidate is professional, dependable, tech-savvy, and comfortable handling sensitive information in a fast-paced healthcare environment.

Key Responsibilities:

• Handle incoming client referrals from our partners.
• Collect, verify, and enter client information accurately into intake systems (e.g., Inflowcare, HHAeXchange)
• Verify Medicaid eligibility through ePACES and assist with assessment scheduling.
• Maintain intake documentation, authorizations, and follow-ups.
• Communicate professionally with clients, families, and referral sources.
• Assist with onboarding HHAs/PCAs (applications, documentation, compliance).
• Support recruitment efforts and schedule interviews.

Qualifications:

• Experience: Minimum of 1 year in a similar role within the Home Care industry.
• Language Skills: Fluent in Spanish and English (written and verbal).
• Technical Skills: Expertise in ePACES, HHAeXchange, and Medicaid programs.
• Education: High School Diploma or equivalent.
• Interpersonal Skills: Strong organizational abilities, attention to detail, and the ability to multitask in a fast-paced environment.

Benefits:

• Competitive salary based on experience.
• Paid time off (PTO) and holidays.
• Health insurance/Dental/Vision/401k options.
• Opportunities for growth within a growing home care agency.

Job Type: Full-time

Pay: $ $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Intake Coordinator: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: In person