Assistant Operations Manager

Overview

We are seeking an experienced and motivated Assistant Manager / Manager to support daily operations and help lead our team in delivering exceptional service and maintaining operational excellence. The ideal candidate will have a strong background in the food service industry, with experience in both quick service and fine dining environments. This role requires a hands-on leader who can effectively support staff, oversee day-to-day operations, and ensure guest satisfaction while upholding food safety and brand standards.

Responsibilities

• Support and oversee daily restaurant operations, ensuring compliance with health and safety regulations.
• Assist with inventory control, including ordering supplies, monitoring usage, and minimizing waste.
• Train, develop, and supervise team members to deliver high-quality service and maintain operational standards.
• Support budgeting and cost-control initiatives to help optimize profitability.
• Utilize POS systems (Aloha POS, Micros POS) for cash handling, sales tracking, and reporting.
• Foster a positive and accountable work environment through strong leadership and communication.
• Assist with interviewing, hiring, and onboarding team members.
• Ensure exceptional guest service by addressing inquiries and resolving concerns promptly and professionally.
• Maintain high standards of food preparation, handling, and production in alignment with company expectations.
• Coordinate closely with kitchen leadership to ensure smooth and timely service during peak periods.

Skills & Qualifications

• Proven experience in restaurant management or a supervisory role within the food service industry.
• Working knowledge of culinary operations, food preparation, and kitchen workflows.
• Strong understanding of food safety regulations and best practices.
• Demonstrated leadership skills with a focus on team training and development.
• Proficiency in cash handling, basic financial controls, and inventory management.
• Experience with POS systems such as Aloha POS or Micros POS preferred.
• Strong organizational and time-management skills with the ability to multitask in a fast-paced environment.
• Excellent guest service skills with a commitment to hospitality and service recovery.
• Background in hospitality management or a related field is a plus.
• Ability to work a flexible schedule, including nights, weekends, and holidays as needed.

Job Type: Full-time

Pay: $55, $70,188.67 per year

Benefits:

• Dental insurance
• Paid time off
• Relocation assistance
• Vision insurance

Work Location: In person