PC Support Specialist

Coilcraft is a successful, privately-held company with a worldwide reputation for high quality passive electronic components. Coilcraft operates in a wide range of industries, including telecommunication, computers, automotive, broadband communications and consumer electronics. We have an opening in our IT department in Hawarden, IA for an on-site PC Support Specialist.

Job Responsibilities

• Configure and support in-house computer systems, software and peripherals. First responders to help desk issues and work with second-level support as needed.
• Install and configure the network, PC hardware, and software.
• Troubleshoot problems in a timely and accurate fashion.
• Provide end-user assistance where required.
• Investigate new tools and research new technologies.
• Suggest changes to improve user experience and company asset utilization.

Job Requirements

• Experience with Microsoft Office Suite and Windows in a network environment.
• Knowledge of all facets of PC and Laptop hardware.
• Good communication and customer service skills.
• Attention to detail is a must.
• Knowledge of Linux, IBM Client Access, and MS SQL database applications is a plus.

Join our growing team & enjoy the benefits of a larger employer with the warmth of a smaller community. Benefits include Medical, Dental, Vision, Life & Disability Insurance; Paid Holidays, Vacation & Sick Time; Tuition Assistance; 401(k) with company match & profit sharing.

Equal Opportunity Employer: Disability/Veteran
Pre-employment physical & drug test required; background check conducted for final applicants. This position may require compliance with ITAR export regulations; the applicant must be a US citizen or have permanent resident status.
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