Front Office Patient Coordinator

Full-time front office patient coordinator position opening at our Hand and Upper Body Rehabilitation Center. Our Team is growing and we are looking for a good fit Competitive total compensation package with full benefits. Previous registration and insurance experience is preferred. Strong customer service and team oriented skills are a must. Come be a part of this fun and engaging therapy team.

Responsibilities:
- Greet and check-in patients in a professional and friendly manner
- Schedule and confirm appointments using medical scheduling software (Epic)
- Answer phone calls and provide assistance or direct calls to the appropriate department
- Collect and update patient information, including insurance details
- Verify insurance coverage and obtain necessary authorizations
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Provide medical administrative support to healthcare providers
- Maintain cleanliness and organization of the front desk area

Skills:
- Previous experience in a medical receptionist or administrative role preferred
- Proficient in using medical scheduling software, such as Epic
- Strong administrative skills, including data entry and file management
- Excellent communication and interpersonal skills
- Knowledge of office procedures and equipment
- Familiarity with dental receptionist duties is a plus
- Ability to handle multiple tasks simultaneously with attention to detail

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, or qualifications associated with the role.

Job Type: Full-time

Pay: $ $20.00 per hour

Benefits:

• 401(k)
• Bereavement leave
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee mentoring program
• Free parking
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid jury duty
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance
• Referral program
• Retirement plan
• Wellness program

Work Location: In person