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Microsoft Dynamics 365 QA Analyst
Andrews Mechanical Solutions Llc
- United States
- United States
About
Job Description Benefits:
* 401(k) * Competitive salary * Health insurance * Paid time off
Microsoft Dynamics 365 QA Analyst Remote (U.S.-Based) | Full-Time
Company Name: Technology Alliance Solutions, Inc. Job Location: United States (Fully Remote) Employment Type: Full-Time (FTE) Salary Range: $70,000 $90,000 (commensurate with experience) Benefits: Full health benefits, PTO, 401(k), fully remote work environment
Job Description
About TAS
Technology Alliance Solutions, Inc. (TAS) is a modern consulting and technology services firm that helps organizations transform how they manage customers, data, and operations.
We specialize in unifying CRM, ERP, marketing automation, and cloud systems into a cohesive, scalable digital ecosystem. Our team delivers enterprise-grade clarity, discipline, and executionempowering businesses and public-sector agencies to modernize confidently and achieve measurable outcomes.
TAS operates at the intersection of strategy, architecture, and delivery. We combine deep platform expertise with the rigor of an enterprise consulting practice to design solutions that eliminate fragmentation, strengthen operational workflows, and support long-term digital transformation across enterprise, state, and federal organizations.
Role Overview
TAS is seeking a QA Analyst to lead test execution, validation, and acceptance readiness for a high-visibility CRM and case-management modernization initiative supporting a Texas state agency .
This role is responsible for ensuring delivered functionality meets documented requirements, quality standards, accessibility mandates, and public-sector acceptance criteria. The QA Analyst plays a critical role in validating configuration-first implementations , integrations, and historical data transitions prior to production release.
The QA Analyst works closely with Business Analysts, Functional Consultants, Senior and Junior Developers, and delivery leadership to ensure defects are identified early, documented clearly, and resolved efficiently. This role is essential to maintaining delivery quality, auditability, and stakeholder confidence.
This is a full-time, fully remote role , operating within an onshore delivery model.
Key Responsibilities
* Execute functional, integration, regression, and UAT-support testing for CRM and case-management solutions * Validate system behavior against documented requirements, acceptance criteria, and traceability artifacts * Collaborate with the Business Analyst to ensure test cases align with the Requirements Traceability Matrix (RTM) * Validate configuration-first implementations within Microsoft Dynamics 365 Customer Service * Execute testing and validation for integrations with Indigov/GovDelivery and DIR telephony platforms * Validate legacy data transitions , including reconciliation and accuracy of historical records dating back to 2002 * Perform formal accessibility testing to validate compliance with Texas Administrative Code (TAC) 213 and Section 508 accessibility standards * Prepare and maintain formal acceptance evidence required for state sign-off on project deliverables * Document defects clearly and consistently, including reproduction steps, severity, and expected outcomes * Use Azure DevOps (ADO) as the mandated system of record for test case management, defect tracking, execution results, and acceptance evidence * Support sprint testing activities and participate in Agile ceremonies as required * Coordinate UAT support activities, including test execution support and issue triage * Produce and maintain test plans, test cases, execution results, and validation artifacts suitable for audit and governance * Support release readiness and formal acceptance activities
Required Skills & Experience
* U.S.-based candidate (onshore delivery requirement) * 47+ years total QA / testing experience * 2+ years testing CRM or enterprise business applications * Proven experience serving as a QA Analyst or Test Analyst on enterprise CRM or business application initiatives * Demonstrated experience testing Microsoft Dynamics 365 Customer Service or similar CRM platforms * Strong understanding of functional testing, integration testing, regression testing, and UAT support * Hands-on experience using Azure DevOps (ADO) for test case creation, execution tracking, defect management, and acceptance evidence * Experience validating data migrations and historical data accuracy * Experience performing accessibility testing or supporting accessibility validation efforts * Experience working in Agile delivery environments * Strong attention to detail and documentation quality * Clear written and verbal communication skills
Preferred Experience
* Experience delivering solutions in state, federal, or public-sector environments * Familiarity with accessibility standards, audit readiness, and formal acceptance processes * Experience supporting large, highly visible CRM modernization initiatives
Public-sector experience is strongly desired, but not required.
Compensation & Benefits
* Salary Range: $70,000 $90,000 (commensurate with experience) * Benefits: Full health benefits, PTO, 401(k), and a fully remote work environment
How to Apply
If you are a detail-oriented QA professional who excels at formal validation, accessibility testing, and acceptance readinessand who thrives in disciplined, public-sector delivery environmentswe would welcome the opportunity to speak with you.
Please submit your resume to begin the conversation.
This is a remote position.
Languages
- English
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