Communications Technician

JOB

This position is open until filled, with the first review of candidates taking place on January 8, 2026, or until a sufficient number of qualified candidates have been received, whichever occurs sooner, so apply early.The Human Resources Department is currently accepting applications for the position of Communications Technician in the Office of the General Manager. This recruitment may be used to establish an eligibility list for future vacancies. This position will report to the Headquarters campus located in Placerville to promote team collaboration and cohesiveness.Under supervision performs professional and highly technical duties related to the District's public information, outreach and education programs, District website, and social media. Develops and administers District website structures and revises web page layouts to maintain and ensure the navigational content, information architecture and usability features for District internet and intranet sites, and coordinates the day-to-day activities of administering and maintaining web content.DISTINGUISHING CHARACTERISTICSThis is a journey single-level class where employees perform the full range of duties as assigned including providing technical and administrative support to the Public Information Officer (PIO). Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit.SUPERVISION RECEIVED AND EXERCISEDReceives direction from the Public Information Officer in the performance of a variety of District-wide duties, initiatives and public information assignments.

EXAMPLE OF DUTIES

The duties specified below are representative of the range of duties assigned to this class and are not intended to be an inclusive list.Acts as District intranet and internet website assistant administrator; designs and maintains web pages; integrates information from all departments; codes information for website as needed for ADA compliance; ensures consistency and relevancy of content and format; reviews other websites for ideas and linkage opportunities.In coordination with the PIO, develops and maintains a strategic, effective, and engaging social media presence while promoting District programs, initiatives; and messaging related to news releases and public awareness campaigns. Writes, edits and/or coordinates the design and dissemination of a variety of publications, including but not limited to, news releases, newsletters, press releases, internal communications, publicity and marketing materials, fact sheets, scripts, audio-visual recordings, informational brochures, website and news features, and other related data and information; works with PIO to develop media relations programs to facilitate distribution and communication of information about District services and programs.Maintains and coordinates the District's various social media channels and broadcast email communications to the public; acts a lead person for District website redesign projects.Develops creative and innovative content for the website and written publications; ensures accurate and current information is available regarding programs and services.Maintains knowledge of current website development practices, applications and technology; identifies, reviews, and recommends improvements.Researches, analyzes, troubleshoots and resolves complex website content issues. Trains business users on the appropriate procedures and District standards for adding, editing, posting, and deleting of website content.Responds to public, radio, television, and print media requests for information about District programs and services as well as unusual circumstances/situations of immediate public interest, including emergency information.Conducts research and drafts message points on a variety of topics; creates templates for submission of District information; creates and documents style templatesOrganizes and coordinates District participation in community events and/or programs; prepares materials for events; secures space; coordinates staff involvement.Promotes and markets a wide variety of existing and new District services and activities; fosters public awareness of available services and programs.Composes and prepares letters, brochures, and articles; submits articles and photographs to a variety of publications; maintains files of newspaper articles and clippings on District activities and promotional programs. Writes technical reports, correspondence and other written materials, shoots photographs and designs layout for internal and external communication pieces.Assists other departments and District staff in the development of publications, promotional materials, and oral presentations as requested; attends meetings and make presentations to Board of Directors, staff, and other organizations. Attends District and community meetings and events; photographs District activities for publication. Will provide supplemental support to the Office of the General Manager (OGM), and Clerk to the Board as required. Will monitor, record, and respond to public and internal communications in support of the District.May provide administrative and technical support to other business units within the District.Builds and maintains positive working relationships with co-workers, other District employees and the public using principles of good customer service.Performs related duties as assigned.

SUPPLEMENTAL INFORMATION

License and Certificate: Possession of, or ability to obtain, a valid California driver's license at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis.