Sales Development Representative (Hadley)

Location: Telford, on site

Contract: Permanent, full-time

Viessmann is a global leader in sustainable climate and energy solutions, dedicated to creating living spaces for future generations. Now proudly part of the Carrier group, Viessmann combines innovative technology with a strong commitment to environmental responsibility, driving sustainability and comfort.

With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems, Viessmann serves residential, commercial, and industrial markets across the world. They continue to shape the future of energy efficiency through smart, integrated solutions that drive sustainability and comfort.

The Sales Development Representative plays a crucial role in driving business growth by proactively engaging with new and existing B2B customers. You will work closely with internal teams to ensure a seamless customer experience, supporting lead generation, opportunity development, and ongoing account activity.

Your core focus will be to build and maintain strong relationships with customers, including installers, contractors, distributors, and wholesalers. You will act as a trusted point of contact, identifying opportunities to support sales growth and foster long-term partnerships.

• Collaborate daily with the External Sales Team for lead handover, regional insights, and support.
• Work with the Marketing Team on lead generation and marketing campaigns, leveraging opportunities from customer events.
• Provide technical support for complex product queries, troubleshooting, and issue resolution.
• Coordinate with Logistics/Operations for order tracking, deliveries, and stock availability.
• Assist Finance/Accounts with invoicing and credit control queries.

• Excellent verbal and written communication skills.
• Previous experience in business development and cold calling (B2B).
• Resilience, adaptability, and attention to detail.
• Ability to quickly learn and understand technical product information related to heating and cooling systems.
• Proficiency in computer skills, especially MS Office.
• Effective collaboration with the external sales team.
• Ability to work independently, take initiative, and manage your workload efficiently.
• Fluency in English.

• Competitive base salary + sales bonus.
• Pension scheme.
• 25 days of holiday + bank holidays.
• Private medical & dental care.
• Life Insurance.
• Comprehensive onboarding training.
• A small but supportive team environment.

Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great workplace that attracts, develops, and retains the best talent. We promote employee engagement, foster teamwork, and drive innovation for the benefit of our customers.

We are dedicated to creating an environment where you feel you belong, with diversity and inclusion as the engines of growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities while listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference!

Apply Now!

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation