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Shift Supervisor
Splash In
- Wilmington, North Carolina, United States
- Wilmington, North Carolina, United States
About
- Sales and Membership Growth : Drive membership and wash sales through fantastic employee-customer interactions.
- Operational Uptime : Perform preventive maintenance, handle general maintenance and repairs, and tackle any challenges that come your way.
- Customer Service : Make every customer's day by addressing their questions, concerns, and even complaints. You're their car wash guru
- Reconciliation : Master the art of POS systems, cash management, and inventory control.
- Employees : Be the leader who keeps your team trained, motivated, and looking sharp in their uniforms.
- Appearance and Cleanliness : Maintain our high standards for cleanliness and appearance – from the lot to the wash bay and everything in between.
- Administration : Stay organized and collaborate with our administrative assistant on tasks like employee support and membership sales.
- High School Diploma/GED preferred. Don't have one? We have an employer-paid GED program to help you succeed
- 1+ years of supervisory experience in a car wash, retail or hospitality operations supervisory role. Experience in HVAC, plumbing, or electrical work is a plus
- Team champion with effective interpersonal skills and proven ability to support a team while delighting guests.
- Sales experience with a proven ability to drive membership growth and create loyal customers through service excellence.
- Excellent communication skills, both written and verbal, with an aptitude for technology, problem solving and organization.
- Results-driven with a knack for analyzing processes and reports.
- Full Time Work: 32-40 hours per week, plus benefits
- Flexible Schedule: Day and evening shifts that fit your needs for work-life integration.
- Competitive Pay: $18 - $22.50 per hour.
- Paid Time Off : Up to 3 weeks of vacation, sick, and personal leave, plus 8 holidays with bonus pay when worked.
- Paid Community Engagement : 2 paid community service days each year.
- Paid Parental Leave : Support for new parents.
- Education and Development : Employer-paid GED completion program, tuition reimbursement, development programs, and certificate program assistance.
- Financial Well-being : 401(k) with employer-matched contribution and financial planning assistance.
- Healthcare : Affordable medical, dental, and vision plans with an option for a health savings
Languages
- English
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