About
FLSA Status: Exempt
Type of Position: Full-time
Department Name: Service Delivery
Reports To: Service Delivery Manager
Direct Reports: None
JOB SUMMARY
The Microsoft Solutions Engineer (SE) is a strategic technical leader responsible for designing and delivering end-to-end Microsoft-based solutions-including Azure, Office 365, and other enterprise platforms. This role bridges business needs and technical execution, working closely with stakeholders, internal teams, and clients to ensure scalable, secure, and high-performing solutions. The SE also serves as a technical liaison to sales and project teams, contributing to solution scoping, demos, and statements of work
ESSENTIAL FUNCTIONS OF THE JOB Lead solution architecture for Microsoft technologies including Azure, Office 365, SharePoint, and Teams. Conduct project discovery, technical research, and scope definition. Create detailed statements of work, architecture diagrams, and implementation plans. Estimate resource requirements and timelines for technical delivery. Perform system performance analysis and present findings to technical and executive audiences. Collaborate with vCIOs, sales, and engineering teams to qualify and scope opportunities 4. Mentor junior staff and contribute to internal technical development initiatives Other Duties as Assigned SKILLS AND ABILITIES
Professional & Interpersonal Skills
Strong commitment to delivering exceptional customer service with empathy, professionalism, and urgency Ability to act with a sense of urgency while maintaining attention to detail and accuracy Effective multitasking and time management in a fast-paced, dynamic environment Clear, concise, and professional communication-both written and verbal-with partners and internal teams Ability to work independently with minimal supervision, as well as collaboratively within cross-functional teams Skilled in preparing, organizing, and presenting technical and strategic information to both technical and non-technical audiences Willingness to work flexible hours, including after-hours and on-call rotations as needed Technical & Project Delivery Skills
Deep expertise in Microsoft Azure, Office 365, Active Directory, PowerShell, and cloud architecture. Deep expertise with Entra ID (formerly Azure AD) for identity and access management, including conditional access, MFA, and role-based access control. Strong understanding of virtualization platforms (Hyper-V, VMware) Experience with network infrastructure: routers, switches, firewalls, VPNs, QoS, ACLs Proficiency in solution design, system integration, and performance tuning. Proficiency in Windows desktop and server operating systems (XP, 7, 8, 10, 11; Server 2008 R2 through 2022) EXPERIENCE REQUIREMENTS
5-7 years
of experience in IT architecture, consulting, or engineering roles. Proven track record in
designing and implementing Microsoft enterprise solutions . Expertise in:
File share migrations
from on-premises to
SharePoint Online . Identity management migrations
from ADDS and workgroups to
Microsoft Entra ID
(Azure AD). Email migrations
from G Suite, on-premises Exchange, and POP3 to
Microsoft 365 Exchange Online . Azure Virtual Desktop (AVD)
design, deployment, and user migration.
Strong ability to collaborate with
cross-functional teams , including sales, engineering, and client stakeholders. Demonstrated commitment to
continuous professional development
through certifications, training, and hands-on learning. EDUCATION / CERTIFICATION REQUIREMENTS
Bachelor's degree in Computer Science, Information Technology, or related field. Preferred certifications: Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure Administrator Microsoft Certified: Azure Virtual Desktop Specialist Microsoft 365 Certified: Enterprise Administrator Expert MCSA/E, Net+, CCNA (optional but beneficial) Valid driver's license and proof of insurance required; must maintain an acceptable driving record. PHYSICAL REQUIREMENTS ESSENTIAL TO PERFORM THE DUTIES OF THE JOB
Frequently communicates with co-workers, customers, and vendors in person, on the telephone, and on the computer to provide assistance Frequently operates a motor vehicle while traveling to partner site Frequently exposed to outside elements when traveling to partner site Frequently sits and/or stands for long periods of time Frequently uses the computer with fingers and hands for documentation, research, and troubleshooting Frequently works in a well-lit, tempered room Frequently views the computer to perform duties Frequently bends, stoops, kneels, or climbs when installing or moving computers, monitors, servers, etc. Occasionally lifts objects such as office supplies, computers, monitors, and servers with weight up to 50 pounds
Languages
- English
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