Assistant General Manager

POSITION OVERVIEW

Silver Therapeutics is seeking a proactive and skilled Assistant General Manager (AGM) to support the General Manager (GM) in overseeing the daily operations of our dispensary. The AGM plays a critical role in enhancing the operational efficiency and service excellence of the store. This position requires a hands-on approach to staff management, inventory control, and customer service. The AGM will complement the strengths of the GM, particularly in areas that require enhanced focus and expertise.

KEY RESPONSIBILITIES

• Assist the GM in all facets of dispensary operations with a strong focus on optimizing day-to-day functions.
• Manage weekend shifts and act as the primary leader when the GM is unavailable, ensuring continuity of service and operations.
• Oversee opening and closing procedures, including setting up the store for daily operations and securing it at the end of the business day.

Inventory and Financial Management:

• Coordinate inventory tasks, including ordering and receiving cannabis and non-cannabis products, conducting inventory audits, and ensuring FIFO (First In, First Out) product rotation to manage expiration dates efficiently.
• Manage cash deposits, change orders, and maintain accurate financial records.
• Work closely with the GM and accounting to verify invoice accuracy and compliance with budgetary guidelines.

Staff Management and Development:

• Assist in scheduling, aiming to optimize labor costs and workforce efficiency.
• Play a key role in staff appreciation initiatives, including organizing snacks, parties, and birthday celebrations to foster a positive and engaging work environment.
• Handle staffing requirements such as coordinating shifts, managing day-to-day staff movements, and addressing personnel issues promptly.

Customer and Community Engagement:

• Address customer concerns and returns, ensuring all interactions align with Silver Therapeutics' standards for customer service excellence.
• Engage in local community outreach and maintain a welcoming store atmosphere that reflects the company's values and community commitment.

Compliance and Safety:

• Maintain a strong understanding of compliance protocols with state cannabis regulations, using platforms like Metrc and Dutchie backend effectively.
• Ensure the dispensary remains prepared for emergency situations and inspections, maintaining direct contact lines for critical support.

Administrative Duties:

• Responsible for the detailed documentation required in operations, such as waste logs and compliance with health and safety standards.
• Review and approve timecards, manage payroll-related queries, and support the GM in administrative tasks.

QUALIFICATIONS

• Proven experience as an Assistant Manager or similar role in retail or dispensary settings.
• Strong operational and management skills with the ability to work closely with the GM to achieve business goals.
• Excellent communication, organizational, and leadership skills.
• Knowledge of cannabis retail and compliance systems such as Metrc and Dutchie.
• Ability to handle multiple tasks simultaneously and adapt to changing priorities.
• High school diploma required; degree in Business Administration or related field preferred.
• Must be at least 21 years of age.
• Ability to stand for prolonged periods, perform tasks that may require repeated bending and lifting, and the capability to lift up to 50 pounds.

Why Join Silver Therapeutics: As the Assistant General Manager at Silver Therapeutics, you will play a crucial role in the daily success of our store operations. This position offers the opportunity to develop professional management skills in a supportive environment that values leadership and commitment to excellence.

Silver Therapeutics is an equal opportunity employer and strongly supports diversity in the workplace.

Job Type: Full-time

Pay: $55, $70,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person