Maintenance Technician

Position Overview

At Insite Property Solutions, we are committed to delivering exceptional property management services with a focus on operational excellence, financial performance, and resident satisfaction. We manage a diverse portfolio of residential and commercial properties and are looking for a Maintenance Technician to join our team to provide maintenance support at our Siteline ) )community in Seattle, WA In this role, you'll perform routine maintenance tasks and repairs to ensure the safety, functionality, and aesthetic appeal of assigned community. If you have strong technical skills, excellent time management, and a passion for delivering exceptional customer service, we'd love to hear from you

We're proud to be recognized as the #9 Best Midsize Workplace by the Puget Sound Business Journal (PSBJ), reflecting our commitment to creating an exceptional workplace for our team.

Responsibilities

• Initiate, perform, and manage maintenance projects.
• Perform unit turns including but not limited to: servicing appliances, plumbing and electrical, replacing old or faulty parts, re-key locks, replacing burnt out light bulbs, and interior painting.
• Ensure that maintenance and custodial issues are attended to in a timely fashion by promptly and professionally performing tasks such as repairs, cleaning, trash management, diagnosing and resolving maintenance issues, and other general maintenance tasks.
• Perform seasonal tasks such as shoveling snow from sidewalks and applying deicer to maintain safe, clear walkways.
• Safely move and position appliances using a dolly as part of unit turns and maintenance activities.
• Perform walk-through inspections and ensure compliance with OSHA standards and company safety protocols. Walk-through inspections should also include preventative maintenance to safeguard against foreseeable maintenance issues.
• Complete work orders promptly and professionally, including plumbing, electrical, HVAC, appliance repair, and other general maintenance tasks.
• Enter completed work order information accurately into YARDI daily.
• Communicate effectively and professionally with residents, coworkers, and supervisors using verbal and written methods (email, texts, and work order notes).
• Address and follow up as necessary on all residents' work order requests in a timely and professional manner.
• Troubleshoot, diagnose, and repair basic to intermediate level maintenance issues.
• Ensure that all common area facilities and related equipment are maintained in accordance with all warrantees and manufacturers' specifications (pools, spas, elevators, HVAC, etc.).
• Assist in carrying out the implementation of various policies, standards, procedures and programs relating to the overall maintenance and upkeep of the properties.
• Coordinate with the maintenance supervisor to order and take inventory of maintenance supplies within the limits of the properties' budgets and at the most effective cost.
• Consistently maintain a professional, courteous attitude when dealing with residents and coworkers.
• Participate in on-call rotation schedule and respond promptly to emergency maintenance requests.

Qualifications

• Prior experience in maintenance, construction, facilities, or related field, or equivalent combination of training and skills
• Minimum of 1 year residential/multifamily property maintenance experience is strongly preferred
• Ability to operate tools and adhere to safety procedures
• Mechanical aptitude and willingness to learn
• Ability to communicate effectively, both verbally and in writing, and work professionally with residents, coworkers, and supervisors
• Have excellent time management, problem solving, and interpersonal skills
• Must be a self-starter, multitasker and achieve high-quality results under tight deadlines and changing work priorities
• Must have a working knowledge of Microsoft Office Suite (Outlook, Excel, Word, etc.)
• High school diploma or equivalent is required
• Must be able to perform the physical demands of the job with or without reasonable accommodations
• Must be a reliable, organized, motivated, professional
• Must have access to immediate and reliable transportation for after hours on call emergencies or transporting materials between communities

Compensation

• Pay Range: $ $29.00 per hour (new hire starting range is $26.00-$28.00 per hour). The placement within the range is based on factors such as prior experience, education/training, and work performance.
• Renewal Bonuses: $150 divided amongst eligible onsite team members
• Retention Bonus

90-Day Introductory Period

We use a 90-day introductory period to help new team members get oriented, learn the role, and build confidence in their work. This time allows for training, feedback, and mutual alignment on expectations. New employees in this Maintenance Technician position at Siteline are eligible for a $1,000 bonus upon successful completion of the introductory period, based on demonstrated proficiency and performance in the role. At the end of the introductory period, we evaluate progress and fit to determine next steps.

Benefits

• Medical, dental, and vision insurance
• Health Savings