Business Development Representative/Outreach Coordinator

Overview:

*** This position will cover outreach for 3 BrightView Health locations: Mason, Middletown, and Wilmington****

The Business Development Rep/Outreach Coordinator (OC) is a vital member of the patient acquisition team and serves as the external-facing representative of BrightView. The Outreach Coordinator's primary role is to drive census growth by generating referrals, building brand awareness, and executing a structured sales approach to community engagement.

This role requires grit, persistence, and the ability to consistently perform outreach basics such as prospecting, relationship-building, and follow-up. The Outreach Coordinator will develop new referral sources while expanding existing accounts, using a combination of sales discipline, market insights, and mission alignment to achieve measurable growth. Success in this position is defined by the ability to meet outreach activity goals, convert referral opportunities into patient admissions, and contribute to BrightView's mission of improving patient outcomes.

Responsibilities:

• RELATIONSHIP MANAGEMENT AND PARTNERSHIPS:
• • Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations.
• Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume.
• Serve as a reliable resource for referral partners, ensuring smooth access to treatment for patients.
• PROSPECTING, TERRITORY SATURATION AND SALES EXECUTION:
• Consistently execute daily outreach activities (prospecting, visits, calls, follow-ups) to achieve referral and census goals.
• Map and manage a defined territory, prioritizing high-value accounts and tracking touchpoints.
• Apply sales techniques including objection handling, pipeline management, and