Office Assistant

Benefits:

• Gym Memberships
• Paid time off
• Training & development

About Us:

At Kino Roofing, we design and build beautiful, lasting, and innovative roofing solutions. As one of Tucson's fastest-growing companies, we pride ourselves on delivering excellence to every customer. We're looking for a dedicated, customer-focused Office Assistant to join our team and assist in daily operational tasks.

About the Role:

We're looking for a reliable, detail-oriented Office Assistant to help manage daily operations and support the Office Manager in maintaining order across the business. You'll handle essential administrative, scheduling, and customer service tasks.

Training Period:

The position will begin with a hands-on training period to ensure full confidence in every task. During this time, you'll learn through a clear process: explanation and overview of the task, a live demonstration of how it's done, guided practice until you're comfortable handling it independently.

Training pay is the same as regular pay, and you'll be in the office full-time during this phase. The goal is to set you up for long-term success, not rush the process.

Key Responsibilities:

• Book appointments for inbound calls following our sales process and occasionally calling existing leads/clients in our CRM to generate more business.
• Maintain organized and accurate records within our internal systems.
• Manage customer inquiries and respond to online reviews.
• Update invoices, send deposit and warranty emails to clients.
• Conduct daily insurance invoice follow-ups and maintain documentation.
• Review and verify employee timesheets.
• Support insurance management: obtain quotes, process payments, review policies.
• Assist with additional administrative projects as needed.

Requirements:

• Organized, proactive, and dependable
• Strong communication and follow-up skills
• Detail-oriented and process-driven
• Able to multitask and adapt in a small, fast-paced office environment
• Previous experience in an office, roofing, or construction setting is a plus

Schedule & Pay:

• Full-time, Monday–Friday, 8 am until 5 pm with a 1 hour lunch break
• Pay range: $18–$22/hour, depending on experience
• Training pay is equal to regular hourly pay