Senior Quality Engineer

DNSFilter is revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer.

As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in

We are looking for a strong
technical Quality Engineer
experienced with risk-based context-driven testing to help us build and evolve our DNSFilter application. As a member of the Quality Engineering Team, you will play an integral role in testing complex, scalable solutions while also occasionally providing testing support for other R&D Teams. Qualified candidates have successfully worked in a fast-paced, hyper-growth SaaS start-up or scale-up organization. This is a full-time role working with globally distributed teams, and is open to candidates in the United States or Canada who can work mostly ET hours, with a preference for candidates who can work in a hybrid office setting for our Tampa, FL office.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions

In this role you will:

• Study and learn the product and integration points to understand and identify product risks holistically
• Identify and work on a variety of challenging and highly complex problems
• Test new and existing features from early-stage code through to E2E implementation
• Design and execute tests that reach "beyond the requirements" using strong creative, technical, lateral, and critical thinking skills
• Design, prepare, and maintain complex data sets used for deep testing
• Collaborate and engage with stakeholders at all levels throughout the SDLC
• Triage, troubleshoot, and debug issues found internally, by our users, and in production
• Effectively write concise, actionable bug reports and supporting documentation
• Design and implement tools for testing where they will improve productivity, efficiency, and quality
• Speak knowledgeably about testing activities, status, and risk

To qualify for this role, you have:

• 4+ years of experience with Software Testing
• Strong knowledge of SDLC as it relates to quality
• Experience with testing & debugging both Cloud-Based Systems & locally installed applications
• A strong understanding of network protocols, configuration, administration & DNS as it relates to software testing
• Experience with Postman & API testing, JavaScript, Playwright
• Experience developing and maintaining test automation
• A talent for analysis, communication, interpretation, and problem-solving
• Strong experience in effectively working autonomously in a very fast-paced SaaS organization
• Experience working remotely or with globally distributed teams
• Experience working effectively in a startup or scale-up SaaS organization
• Can work mostly ET hours

Bonus points for:

• Experience with AI Augmented Testing
• Experience setting up & maintaining enterprise level test labs
• Experience testing SSO, SAML, OIDC, 2FA, IAM & 3rd party integrations
• Rapid Software Testing

We Offer:

• Pathway to promotion to additional organizational positions and responsibilities based upon results and performance, not just time in the chair. You help us grow, and we will help you grow.
• Passionate and intelligent colleagues who work hard and have a good time doing it
• Paid company-wide week off at the end of each year
• Flexible Vacation Policy
• Awesome company swag
• Full medical, dental, and vision benefits for US, UK, and Canada-based employees
• Full short-term disability and life benefits; available long-term disability
• Retirement savings