Smart Home Technician

What are we looking for?

A kick-ass Installation Technician

Where are we located?

Spring, TX, just outside of Houston

Who would you report to?

Mason, our Project Manager.

What kind of job is this?

Full-time

Who are we?

Ever watched Iron Man or binge-watched a throwback like The Jetsons and thought, "Wow, imagine living in a house like that"? Homes with AI assistants, automated everything, and tech that feels straight out of the future.

Well, the future's catching up fast. Smart-home tech is advancing at lightning speed, and today's new builds and renovations are starting to mirror the kinds of homes we used to only dream about on screen.

At Refined Systems, we believe technology should impress you, not stress you. Since 2010, we've been crafting high-performance systems that look as good as they work—and work as flawlessly as they look. We design theaters that outshine the multiplex, lighting that sets the perfect mood before you even know what mood you're in, and security that feels more James Bond than Fort Knox. Our specialty? Taking complex tech and making it feel effortless, intuitive, and—dare we say—beautiful.

Our clients in Memorial, River Oaks, The Woodlands, and beyond don't settle for average, and neither do we. Every project is precision-built, obsessively detailed, and infused with just the right amount of future-forward flair.

In short: we're not just installing systems. We're curating experiences. Bold ones. Smart ones. Refined ones.

Do you have a sincere passion for technology and a desire to create an amazing client experience? Well. . . what are you waiting for? Apply to join our team today

What would a typical day look like?

As an Installation Technician at Refined Systems, you'll spend your time working in homes (and occasionally commercial businesses) to install the latest in A/V and other automation technology.

Here's how a typical week might look:

• On Monday, you might find yourself running wire at a new construction home;
• On Tuesday, you may be hanging televisions in a high-end home with another technician;
• On Wednesdays, we all fly to Vegas together and hit the casinos. (just kidding; we just wanted to make sure you're still paying attention.)
• You may end your week on Friday by walking a client through how to utilize their new system.

At a more granular level, your days will consist of the following:

• Installation of audio/visual, networking, and automation equipment in residential environments
• Rack building and deployment
• Configuring and programming AV systems
• Assisting with prewires and retrofits in high-end homes and businesses
• Understanding installation interfaces between control systems and subsystems
• Providing regular progress reports to the rest of our team

If we're lucky, your daily work will be planned and structured. However, priorities can shift at a moment's notice. You must be comfortable with shifting focus and willing to be an active participant in juggling multiple demands.

You will always be expected to treat our clients and your colleagues with patience and friendliness, no matter how big or small their issue. Client service is something we hold sacred at our company, so it is of the utmost importance that you be willing and able to serve as a helping hand for our clients in their moment of need.

What should you bring to the table?

• A minimum of 3 years of experience in low voltage, especially AV & custom technology integration
• Don't have experience in our industry specifically? We're open to rockstar candidates with IT experience as well
• Comprehensive knowledge and passion for residential systems integration, including audio/video, lighting, shades, climate control, security, CCTV, and networks
• Bonus points if you have experience with Crestron or Savant specifically
• Industry certifications such as Crestron, Savant, and/or networking are preferred
• Strong networking skills
• Extensive experience in a client-facing role- we're working in and out of clients' homes, so positive client interaction is huge
• A degree is a nice bonus, but not required
• Ability to lift up to 75 lbs.
• Reliable transportation and a clean driving record
• We provide company vehicles
• A professional appearance at all times
• A great attitude. . . we all have to work. . . so why not make it as positive as possible?
• Excellent communication skills- both verbal and written
• A willingness to take on as your own the company's core values, purpose, cause, and passion;
• A positive attitude, the ability to excel under pressure, and a willingness to hold yourself accountable
• Basic hand tools, including a cordless drill, screwdrivers, pliers, crimpers, wire strippers, punch-down tool. . . the more tools the better

What do we bring to the table?

• Base salary: starting at $25-30/hour, commensurate with skills and experience
• Health Benefits
• Paid Time Off
• 401(k)

Job Type: Full-time

Pay: $ $30.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Application Question(s):

• What makes you interested in potentially joining the Refined Systems team?

Work Location: In person