General Manager

The individual performing this job function is empowered with adequate authority to exercise the required duties and responsibilities of the position to ensure that all work performed meets or exceeds LX PANTOS AMERICA, INC. standards for safety, quality and productivity. This position requires excellent leadership skills along with the ability to facilitate and communicate the business workflow in a fast-paced distribution operation; oversee coaching and counseling of all associates and ensures a safe and productive work environment.

Duties and Responsibilities:

• Responsible for the administering of all Safety Programs and best practices. Actively supports AGM, and is also responsible for the local success of the DC Safety Committee program and incident reporting communication.
• Responsible for all warehouse operations and facilities
• Responsible for inventory and asset accountability and value
• Plan, organize, direct and control general operations within the distribution center
• Set up tools and resources for achieving Key Performance Indicators (KPI) metrics
• Oversee inventory control, shipping, and receiving operations to achieve performance goals and low damage levels
• Determine staffing needs.
• Direct and promote training, team building and communication
• Direct and oversee DC security and incident reporting protocol and safety programs.
• Direct and oversee all aspects of employee relations, including performance reviews and disciplinary issues, conducting performance reviews for GM's direct reports and assuring OM, supervisors are conducting periodic reviews for their reports.
• Direct and oversee physical facility maintenance to provide a clean and safe working environment
• Plan and oversee correct equipment capacity for effective warehouse results.
• Oversee and enforce maintenance program for lift truck fleet.
• Direct and oversee warehouse supplies cost and required inventory levels to ensure smooth operation
• Report daily operational topics to Regional Operations Manager
• Oversees aspects of finance, assuring corporate accounting, budgeting and ensures purchasing procedures are implemented and controlled seeking our best pricing and structure.
• Direct and oversee development and maintenance of Standard Operating Procedures (SOP)
• Report KPI performance, accuracy, timing and damage results vs. standards.
• Coordinate and oversee employee training and development
• Promote open environment for employee feedback and suggestions for process improvement
• Research and verify root cause of charges for OSD

Education & Experience Requirements

• 3-5 years of supervisory experience in distribution or manufacturing environment.
• 5+ years of experience in warehouse, logistics, or supply chain operations.
• High School Diploma or GED; BS/BA Degree preferred
• Proven success in maintaining quality, service, and client relationships in a high-paced setting.
• Strong leadership, analytical, problem-solving, and communication skills
• Experience working in team oriented, multi-shift environment.
• Proven competencies in MS Excel, Word, and Outlook.
• Experience with WMS, LEAN/Six Sigma, inventory management, project leadership, and team building is preferred.

Skill Requirements

• Skill in interpersonal communication.
• Skill in using a personal computer and associated software applications including word processing, spreadsheets, and databases.

Ability Requirements

Ability to communicate logically, persuasively, and accurately, both orally and in writing.

• Ability to communicate on a one-to-one basis and before groups to obtain or provide information.
• Ability to work independently and complete assignments from minimal information or under general instructions.
• Ability to work under pressure of time and conflicting demands.
• Ability to develop and maintain effective working relationships with co-workers, supervisors, others.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand sometimes in excess of 7 hours and use hands to handle or feel. The employee is frequently required to walk; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee may periodically lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• A large percentage of work time is spent in a warehouse where temperatures are hot or cold (seasonally) and noise level can be moderate to high.

Business Hours:

• Mon-Fri 08:00 AM to 5:00 PM