Field Service Engineer

• Install, service, and repair electromechanical equipment at customer sites, manufacturing facilities, and sales offices
• Utilizes hand tools and test equipment, such as multimeters, to perform work
• Effectively communicates technical issues and findings with the Engineering Department
• Performs in house phone troubleshooting support to customers
• Supports sales for product demonstrations
• Provides a range of known solutions to problems
• Innovates on the fly to resolve new and unique problems
• May be required to provide after-hours phone troubleshooting support
• Will be asked to travel extensively, nationwide
• Build and maintain customer relationships
• Performs other duties, as assigned by the manager
• Able to book own travel with credit card (reimbursed weekly)
• Must live within 1 hour of a major airport

• Experience with industrial and commercial electrical systems
• Knowledge or experience of industrial mechanical systems preferred, but not necessary
• Expert knowledge of supplied machinery (company provides extensive training)
• Requires travel up to 100% of the time, inclusive of consecutive overnights, between 10-14 days
• Ability to accurately and effectively communicate problems and suggest possible solutions
• Demonstrated ability to effectively manage multiple tasks, prioritize work, and maintain detailed records
• Proficiency with Microsoft Outlook and Excel

Nice-to-have skills

• Microsoft Outlook

• Hayward, California

Work experience

• Hardware
• Electronics Engineering

Languages

• English