Dental Consultation Coordinator

Company: ePractice Manager
Website:
Location: Remote (with required travel to select industry events)

About ePractice Manager

ePractice Manager is a nationally recognized dental consulting firm that helps practice owners improve profitability, systems with the purpose of improving their quality of life. We partner with leading industry organizations such as Nobel Biocare and Neodent and our team brings decades of real-world experience working with dental practices across the United States.

We are a growing company and intentionally build long-term team members—not short-term roles.

Position Overview

We are seeking a highly organized, confident, and results-driven Consultation Coordinator to support our growth efforts. This role is responsible for proactively connecting with dental practice owners and industry partners and scheduling complimentary business consultations with our senior consultants.

This is a high-activity, high-impact role designed for someone who is comfortable with consistent outreach, professional communication, and relationship-building—and who is interested in building a long-term career with growth opportunities.

Key Responsibilities

Outbound Outreach & Appointment Setting

• Make 100+ outbound calls per day to dental practice owners, and industry partner reps to introduce ePractice Manager and schedule complimentary consultations
• Conduct professional follow-up via email and text to maximize contact and response rates
• Clearly and confidently communicate the value of a no-cost consultation focused on the business side of dental practices

Industry Partner & Rep Engagement

• Proactively communicate with current partner representatives (as well as other companies as they come on board)
• Build relationships with reps and request introductions to dental practice owners who may benefit from business consulting
• Coordinate and schedule complimentary consultations generated through these introductions

Events & Conferences

• Attend dental conventions, meetings, and industry events (as assigned)
• Engage doctors in person, collect contact information, and schedule complimentary consultations
• Represent ePractice Manager professionally and confidently in live environments

Training & Webinar Follow-Up

• Attend internal and external online meetings, webinars, and Zoom trainings
• Follow up with attendees to schedule complimentary consultations

CRM & Reporting

• Accurately log all calls, emails, texts, and outcomes in our CRM system (LeadSmart)
• Maintain organized, detailed records to ensure accountability and visibility
• Track outreach activity and appointment metrics consistently

Career Growth & Advancement

This role is designed as a long-term position with upward mobility. High performers will have the opportunity to:

• Take on expanded responsibilities in business development, partner relations, and sales strategy
• Grow into senior business development or leadership roles
• Increase income through performance-based compensation and expanded scope
• Become a key, long-term contributor within a growing national consulting firm

We are looking for someone who wants more than a job—someone interested in building a career with increasing responsibility, influence, and earning potential.

Qualifications & Skills

• Strong phone presence and professional written communication skills
• Comfortable with high-volume outbound calling
• Highly organized with strong follow-up habits
• Confident communicating with professionals (dentists, executives, industry reps)
• Experience with CRM systems (LeadSmart (Sales Force) experience a plus)
• Self-motivated, dependable, and able to work independently in a remote environment
• Willingness to travel occasionally for industry events

Compensation

• Base compensation 45K with earning potential of 60-85k of performance-based incentives
• Clear opportunity for income growth as responsibilities expand

Why Join ePractice Manager

• Long-term career path with growth and advancement
• Work with a respected, established brand in the dental industry
• Clear expectations and measurable impact
• Opportunity to grow professionally while helping doctors improve their practices and lives

Performance Expectations

This role is results-driven. Success is measured by consistent activity and scheduled consultations.

Minimum Expectations

• At least 3 qualified consultation appointments scheduled per week
• 100+ outbound calls per day with proper logging in LeadSmart
• Timely follow-up via text and email for all contacted leads
• Accurate CRM documentation of all outreach and outcomes

Consistent performers often exceed these benchmarks and are rewarded with increased responsibility and earning opportunities.

Sample Daily Activity Schedule

8:00 – 8:30 AM

• Review daily call list and priorities in LeadSmart
• Confirm previously scheduled consultations
• Review follow-ups from prior day

8:30 – 11:30 AM

• Primary outbound calling block (50–60 calls)
• Log all calls, outcomes, and notes in CRM
• Send immediate follow-up texts/emails where appropriate

11:30 – 12:00 PM

• Follow-up outreach to warm leads
• Respond to emails/texts from doctors or Neodent reps

12:00 – 1:00 PM

• Lunch / break (flexible)

1:00 – 3:00 PM

• Second outbound calling block (40–50 calls)
• Outreach to Neodent reps and referral partners
• Schedule and confirm consultations

3:00 – 3:30 PM

• Follow-up from webinars, Zoom trainings, or events
• CRM updates and clean-up

3:30 – 4:30 PM

• Final follow-ups and confirmation messages
• Review daily metrics (calls made, conversations, consultations set)
• Prepare next day's call list

What Success Looks Like

• Consistently meeting or exceeding 3+ consultations per week
• Strong organization and CRM accuracy
• Professional, confident communication with doctors and partners
• Growing trust internally, leading to expanded responsibilities and income growth

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience:

• Cold calling: 1 year (Preferred)

Work Location: Remote