Senior AI Engineer – Internal Systems

About Silverchair

Silverchair is the premier independent platform partner for scholarly and professional publishers, dedicated to expanding the reach of the world's most valuable knowledge. By connecting creators, publishers, and users, we amplify the impact of scholarship and enhance the accessibility of critical information. Our global teams build, maintain, and innovate platforms across the publishing lifecycle, facilitating submission, peer review, hosting, dissemination, and impact measurement.

The Silverchair Platform hosts critical research content from such prestigious publishers as Oxford University Press, the American Medical Association, and McGraw Hill, comprising more than 12 million articles and 97k books. ScholarOne Manuscripts is the world's leading scholarly workflow management platform, processing over 3 million manuscripts annually for 9,000+ journal sites and serving 1.1 million monthly active users. ScholarOne Conferences streamlines the academic conference lifecycle for 135+ conferences annually, supporting scholarly publishers and associations worldwide.

Silverchair is a remote-first organization with Silverchairians living and working in over ten countries supporting our clients and operations throughout the globe.

DEI Statement

At Silverchair, we celebrate and embrace diversity in all its forms. We are committed to fostering an inclusive environment from the moment you consider joining our team. We actively encourage candidates from diverse backgrounds to apply, believing that a variety of perspectives and experiences enriches our community, drives innovation, and strengthens our impact.

Equity and inclusion are at the core of our hiring practices, and we strive to build a team that reflects a broad spectrum of cultures, experiences, and viewpoints. We are particularly committed to increasing representation from groups historically underrepresented in technology careers. Your unique experiences and perspectives are not just welcomed but are integral to our collective success. Join us in our mission to create a culture that unites and brings out the best in all of us.

Learn more about our commitment to diversity, equity, and inclusion at Silverchair.

Overview:

We're looking for a Senior AI Engineer to build the internal AI infrastructure that makes our teams faster and more effective. You'll create tools, systems, and workflows that leverage LLMs, memory systems, and intelligent automation to improve how we develop software and operate as a SaaS company.

This is a high-impact role focused on internal productivity. You'll work across the organization to identify bottlenecks, prototype solutions, and ship tools that make a measurable difference in how our teams work—so we can build better products for the research community, faster.

Why Silverchair:

Scientific research drives human progress—but only if it can be found, trusted, and used. The systems that connect researchers to knowledge matter enormously, and they're being transformed by AI.

Your work on internal systems directly enables the products we build for the research community:

• Research discovery: Our tools help researchers find relevant work faster, surface unexpected connections, and stay current in rapidly evolving fields

• Research integrity: We build systems that support rigorous peer review and help maintain trust in the scientific record

• Access and equity: We're making scholarly content more accessible and usable for researchers everywhere

The faster and smarter our teams can work, the faster we can deliver on that mission. This role is about building the AI-powered infrastructure that multiplies what Silverchair can accomplish for science.

We're remote-first, engineering-driven, and committed to staying at the forefront of what's possible. If you want your work to matter beyond the next sprint, we'd like to hear from you.

This role offers the opportunity to make a significant impact on our company's growth trajectory while working with cutting-edge SaaS metrics and analytics. You'll be at the intersection of finance, operations, and strategy, providing critical insights that drive business decisions.

Essential Functions:

• Design and build internal AI-powered tools that accelerate development workflows

• Implement memory systems and knowledge retrieval infrastructure for internal use

• Create automation pipelines that reduce manual work and improve operational efficiency

• Build RAG-based systems for internal documentation, code, and institutional knowledge

• Integrate LLMs into developer tooling, CI/CD pipelines, and internal applications

• Work closely with engineering teams to understand pain points and deliver solutions

• Evaluate and integrate frontier models for internal use case

Required Skills:

• 7+ years of professional software engineering experience

• Strong Python expertise, including frameworks like FastAPI or Flask

• Experience building and deploying production systems at scale

• Experience with data processing pipelines and automation

• Familiarity with SQL databases and event streaming (Kafka or similar)

• Cloud platform experience (Azure preferred; AWS or GCP also valuable)

• BS in Computer Science or equivalent practical experience

Desired Experience:

• Hands-on experience with vector databases (Milvus, Pinecone, Weaviate, or similar)

• Applied experience with LLMs, RAG architectures, and frameworks like LlamaIndex or LangChain

• Experience building internal tools and developer productivity systems

• Experience with MCP (Model Context Protocol)

• Experience with TypeScript and React for internal tooling interfaces

• Background in SaaS or enterprise software environment

What You'll Bring:

• You see inefficiency and immediately think about how to automate it

• You're a strong engineer who's excited about applying AI to real problems

• You enjoy working across teams and understanding how people actually work

• You build things that are reliable, maintainable, and actually get used

• You stay current with AI developments and are eager to experiment with new approaches

• You care about shipping tools that make your colleagues' lives easier

Disclaimer: At this time, we cannot sponsor a new applicant for employment authorization for this position.

No agencies please.

Salary Range: $150,000