EMT/Security Officer

Full-time; available for day or night shifts.

Salary $23/hr.

The Arlington is not only Naples' premier address for luxury retirement living. It's also a Life Plan Community offering our residents an array of amenities. The excitement is growing as The Arlington continues to redefine excellence in senior living. Not only are we excited new residents are enjoying living vibrantly at our community, we're also excited about our talented, compassionate team of professionals who exemplify commitment and passion.

GENERAL SUMMARY :
The EMT / Security Officer is responsible for maintaining a safe, secure, and welcoming environment for residents, visitors, and staff. This role combines front-line security responsibilities with emergency medical response, ensuring prompt, professional care during medical incidents while upholding The Arlington's hospitality standards. This position serves as a first responder for medical and facility emergencies and plays a vital role in resident safety, emergency preparedness, and community support.

ESSENTIAL JOB DUTIES:

• Greet and welcome all residents, visitors, vendors, and contractors in a warm, professional, and hospitable manner.

• Verify, document, and monitor the presence of all third-party contractors, visitors, and vendors entering the community, ensuring proper access and direction.

• Deliver exceptional customer service to all individuals entering and leaving the premises, ensuring a positive and respectful experience.

• Respond promptly to fire alarms, emergency calls, and security incidents throughout the community.

• Conduct scheduled patrols and security rounds inside and outside the buildings to maintain a safe and secure environment for residents and property.

• Develop and maintain positive working relationships with residents, family members, visitors, and team members to ensure security and emergency procedures meet community needs.

• Assist with special security needs involving employees, visitors, and residents as situations arise.

• Maintain entrances, exits, and walkways to ensure safe passage at all times; remove snow and debris from exit areas as needed.

• Complete written incidents and shift reports detailing security, safety, or medical events that require administrative awareness.

• Perform duties in accordance with established policies, procedures, and priorities set by the supervisor.

EMT/Medical Response Duties:

• Provide immediate medical assessment and first-response care during medical emergencies in accordance with EMT training, state regulations, and established protocols.

• Administer basic life support, CPR, AED usage, and first aid as required until relieved by higher-level medical personnel or emergency services.

• Accurately document all medical responses, treatments rendered, and outcomes in required reports and logs, ensuring compliance with regulatory standards.

QUALIFICATIONS:

• Active EMT Certification (required)

• Class D Security License (preferred)

• Ability to respond on short notice and work flexible schedules as needed

• Strong decision-making skills with the ability to remain calm in emergency situations

• Ability to read, write, and communicate effectively in English

• Ability to follow written and verbal instructions and perform basic arithmetic

• Exceptional hospitality mindset and customer service focus (required)

• Willingness to participate in ongoing training related to first response, emergency preparedness, and community safety.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Light to moderate physical effort 90% of the time; may be exposed to the elements (heat, cold, rain, snow); ability to lift 50 pounds; ability to walk 90% of the workday; ability to stoop and stretch occasionally; must observe universal precautions.

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you

EEO Employer