Helpdesk/Desktop Support Specialist

Responsibilities:

We are looking for a dependable and customer-oriented Helpdesk Technician to provide onsite IT support to our office staff in Baton Rouge, LA. The ideal candidate will assist with day-to-day technical issues, ensuring smooth operation of computers, networks, and office systems.

This role is perfect for someone with hands-on IT experience who enjoys troubleshooting and helping others in a collaborative office environment.

Responsibilities:

• Provide timely and professional support for computers, printers, mobile devices, and other IT equipment.
• Troubleshoot and resolve hardware, software, and connectivity issues.
• Assist with Office 365, email, and common business applications.
• Handle user