Supervised Parent Visit Coordinator

Job Summary
We are seeking a dedicated and compassionate Supervised Parent Visit Coordinator to facilitate safe, structured, and positive visitation experiences between parents and their children in a supervised setting. In this vital role, you will serve as a neutral and supportive presence, ensuring that visits occur smoothly, securely, and in accordance with court orders and child welfare guidelines. Your energetic approach will help foster healthy parent-child relationships while maintaining safety and compliance at all times. This position offers an opportunity to make a meaningful impact in the lives of families navigating challenging circumstances, promoting stability and well-being for children and parents alike.

Authority

This position reports directly to the Home Visiting Program Director. The Supervised Parent Visit Coordinator is responsible for the direct supervision and monitoring of supervised parenting time visits.

Essential Duties and Responsibilities

Supervised Visitation & Case Services

• Supervise parent-child visits in accordance with court orders, agency referrals, and established program protocols.
• Schedule supervised parenting time visits and complete intake appointments for new clients.
• Complete intake paperwork and compile complete supervised parenting time client files.
• Provide formal and informal feedback to parents during and following visits, as appropriate.
• Provide case management services to assigned families as needed.

Documentation, Compliance & Reporting

• Maintain accurate, complete, and timely client files and electronic records.
• Maintain current knowledge of DPHHS requirements and billing procedures for supervised visitation services.
• Complete reports and documentation required by funding sources and regulatory agencies.
• Participate in CPS and DPHHS meetings as required.
• Attend DPHHS provider meetings as needed

Collaboration & Program Support

• Work cooperatively with community agencies, courts, DPHHS, and referral partners.
• Follow up with referring agencies regarding client participation and progress as appropriate.
• Assist with biweekly case staffings and attend weekly staff meetings.
• Schedule and participate in regular supervision meetings with the Home Visiting Program Director.
• Present information about Family Tree Nurturing Center programs to community organizations when requested.

Administrative Responsibilities

• Maintain the supervised visitation client database.
• Answer phones and greet visitors as needed; provide program information and referrals to families.
• Follow all personnel policies, procedures, and confidentiality requirements.
• Conduct staff training when requested by the Executive Director

Qualifications

• Bachelor's degree in human services, social work, education, or a related field (preferred) or equivalent experience.
• Experience working with families at risk for child abuse and neglect.
• Training and experience in the Nurturing Parenting Program.
• Current CPR and First Aid certification (available on site if not already certified).
• Valid Montana Driver's License, reliable transportation, and proof of automobile liability insurance.

Required Knowledge, Skills, and Abilities

• Strong written and verbal communication skills.
• Working knowledge of Microsoft Word, Excel, Outlook, and client database systems.
• Knowledge of child abuse and neglect dynamics and effective prevention strategies.
• Ability to work directly with families using a trauma-informed, respectful, and nonjudgmental approach.
• Ability to coordinate services with multiple service providers and community partners.
• Strong organizational, time management, and documentation skills.
• Ability to maintain confidentiality and professional boundaries.
• Ability to identify and resolve conflict effectively.
• Ability to work independently while contributing positively to a team environment.
• Flexibility and adaptability in a fast-paced nonprofit setting.

Work Environment & Physical Demands

Some local travel is required. The employee must be able to provide transportation for clients when required by the position. This role may involve lifting and carrying children, climbing stairs, and occasional exposure to unsanitary conditions.

Compensation & Benefits

• Competitive hourly wage based on experience.

• Paid time off and holidays.

• Professional development opportunities.

Why Join Us

Family Tree Nurturing Center has been serving children and families in Billings for more than 40 years. As a Supervised Parent Visit Coordinator, you'll be part of a mission-driven team dedicated to preventing child abuse, supporting parents, and helping kids thrive. Your work will make a lasting difference for families in our community. If you are organized, motivated, and want your skills to have real impact, we would love to have you on our team.

Compensation:

Salary range: $ $19.00 per hour

Job Type: Part-time

Pay: $ $19.00 per hour

Expected hours: 25 per week

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person