CSR - Customer Service Representative

Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer support, handling inquiries, and resolving issues in a timely manner. This role requires strong communication skills and the ability to engage with customers effectively, ensuring a positive experience with our services.

Duties

• Manage inbound and outbound calls to assist customers with their inquiries and concerns.
• Provide accurate information regarding products and services to enhance customer satisfaction.
• Process customer orders and handle cash transactions efficiently while maintaining accuracy.
• Utilize computer systems to document customer interactions and update