Sr System Administrator

Category

Professional & Business Support

Job Family

Information Technology

Department

Clinical Education

Schedule

Full-time

Facility

Community Hospital East

1500 North Ritter Avenue

Indianapolis

,

IN

46219

United States

Shift

Day Job

Hours

8:00am - 4:30pm, Monday - Friday

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn't do it without you.

Make a Difference

We are seeking an experienced professional to join our team as an Sr System Administrator. In this role, you will work under limited supervision and apply advanced concepts, practices, and procedures to support departmental and enterprise computer applications.

This position involves a variety of professional, technical, and analytical duties, including:

• User and application requirements analysis

• Application development, support, and maintenance

• Data and database analysis and reporting

Essential Duties and Responsibilities:

• Monitor and manage incident tickets for assigned modules/databases through ServiceNow. Ensure timely resolution and adherence to service level expectations.

• Serve as a functional expert for troubleshooting and problem-solving; provide guidance to customers on interpreting information.

• Maintain a strong understanding of assigned applications and related technologies; stay current with industry trends.

• Lead application upgrades, including reviewing enhancement notes, testing, and vendor coordination.

• Perform project planning, feasibility analysis, and implementation strategies; communicate updates clearly and concisely.

• Share knowledge with team members and mentor colleagues as needed.

Exceptional Skills and Qualifications

Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.

• Bachelor's Degree in a related field required.

• Minimum of five (5) + years of professional experience within a Learning Management System (LMS) such as SuccessFactors, HealthStream, Lippincott or other related LMS systems.

• Experience with Workday preferred.

• Interpersonal Skills: Builds effective relationships.

• Collaboration: Encourages teamwork.

• Planning & Prioritization: Sets clear objectives, anticipates challenges, and focuses on critical priorities.

• Results Driven: Consistently exceeds goals and pushes for high performance.

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.