Parenting Support Specialist

The Exchange Center for Child Abuse Prevention seeks to break the cycle of abuse by providing parent support, education, and counseling services to victims of child abuse, sexual assault, and domestic violence. Its hospital-based program is expanding into a new location and is seeking an experienced full-time Parent Support Specialist to actively engage, educate, and train new parents on the fundamentals of healthy parenting in order to prevent the occurrence of child abuse.

We're looking for someone more than qualified on paper, we want someone who embodies compassion, initiative, and cultural awareness, and who is genuinely committed to making a difference in the lives of parents and children.

You are:

• An exceptional communicator, able to connect, listen, and respond with empathy and clarity
• A self-starter and motivator, comfortable taking initiative and working with minimal supervision
• Culturally diverse and competent, with an understanding of and sensitivity to different backgrounds and life experiences
• A reliable relationship-builder, with strong interpersonal skills and the ability to create supportive, trust-based partnerships
• Empathic and intuitive, tuned into the needs of others and skilled at offering respectful, nonjudgmental support
• Able to work independently and collaboratively across a wide variety of settings, including in-home, virtual, and community-based environments

Primary Responsibilities:

The Parent Support Specialist will:

Conduct individual training sessions with new parents in a hospital-based environment, including teaching effective swaddling and calming/quieting techniques

Collaborate with hospital staff to identify high-risk clients

Conduct assessments and develop goal-oriented support plans tailored to each family's unique needs

Work with outside organizations to meet complex needs and provide extensive services

Provide hands-on training and education to clients in a home environment

Support families with their goals around self-sufficiency

Assists with concrete needs and performs crisis prevention and intervention

Perform community trainings

Participate in team meetings, training, and reflective supervision

The Successful Candidate will possess:

Enthusiasm for mission-driven work and interest in working with at-risk families

Bachelor's degree in Social Work, Human Services, Psychology, Early Childhood Education, or related field

Strong interest in working with parents and their children

Ability to work comfortably with newborns and their families and positively interact with hospital staff

Ability to actively engage clients in dialogue

Ability to pass a background check and successful completion of hospital orientation

Follow strict protocol, time management, and detailed note-taking

Ability to de-escalate tense situations and make clients feel comfortable and communicative

Actively engage with clients about parenting improvements/issues that they may be experiencing

Ability to problem solve and work independently

Valid driver's license and reliable transportation (if applicable to role)

2+ years experience in parent education, case management, or related work

Job Type: Full-time

Pay: $32, $35,000.00 per year

Benefits:

• Paid time off

Work Location: In person