Technical Business Analyst
ScottishPower
- Glasgow, Scotland, United Kingdom
- Glasgow, Scotland, United Kingdom
About
+ up to 10% bonus & private health cover.
Permanent, full-time position.
Closing date: 6th of February 2026.
Help us create a better future, quicker.
At ScottishPower we’re looking for a Technical Analyst with a balance of technical and functional expertise to join our Customer Business Centre of Excellence, Architecture and Technology team. You will be responsible for the technical support and maintenance of a suite of applications that span across multiple technologies and 3rd‑party vendors.
You will be versatile, enthusiastic about solving challenging problems and possess the agility to meet the fast‑moving needs of the business. You’ll support the delivery of technical upgrades and cloud migration projects and use your technical skills to interrogate systems for problem shooting and analysis.
Providing great customer service is key to everything we do in the Customer Business, so you will be striving to improve system stability through analysis and resolution of performance issues to ensure our customers have a great experience. Security is also key to what we do, so you will be responsible for keeping our systems secure through rigorous vulnerability management.
What you’ll be doing
Delivering application solutions across multiple technologies, from planning and analysis, through to design, development, testing, training and deployment
Performing technical tasks for system maintenance, problem shooting and analysis
Managing 3rd‑party vendors to ensure they deliver development and support within agreed quality and timescales
Operational monitoring and support to maintain system security, stability and efficiency
Delivering functional and technical releases and upgrades
Delivering vulnerability management and remediation plans to maintain system security
Collaborating with wider Customer Business COE team, other business areas and IT teams to deliver solutions
Prioritising solutions based on business impact / benefit
Communicating complex solutions effectively to technical and non‑technical stakeholders up to senior management level
What you’ll bring Minimum criteria
Bachelor’s degree in Computer Engineering, Computer Science, similar technical field of study, or equivalent practical experience
Extensive experience of IT project delivery
Experience of delivering technical solutions
Previous experience in a technical role, e.g. as a developer or technical analyst
Excellent communication and stakeholder management skills
Desirable criteria
Master’s degree in Computer Engineering, Computer Science, or similar technical field of study
Ability to design end‑to‑end solutions involving multiple technologies
Experience of SCRUM/Agile
Knowledge and understanding of the UK Energy Retail Market, preferably from working in the utilities sector
Knowledge of Cloud Architectures
Knowledge of SMART metering technologies
Knowledge of Oracle database technologies
Knowledge of AWS technologies
Experience of SQL, Java, XML, API technology
What’s in it for you As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.
Benefits
36 days annual leave
Holiday Purchase – extra annual leave to balance work and life
Share Schemes
Payroll Giving and Charity Matched Funding
Technology Vouchers – save more on technology purchases
Electric Vehicle Schemes – support green driving
Cycle to Work scheme and Public Transport Season Ticket Loans
Healthcare benefit options including Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
Life Assurance (4x salary)
Access to Savesmart financial wellbeing support
Shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
Why ScottishPower ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.
Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large‑scale business like ours, so whatever your background, you’ll fit right in.
ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long‑term conditions, mental health conditions, or who are neurodivergent or require pregnancy‑related support. If you need support, please reach out to careers@scottishpower.com.
Mobility Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.
IMPORTANT Advert will close at 23:59 GMT the day before the Job Posting End Date below.
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Languages
- English
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